March 2024 by Lesley Kelly
Great service from very helpful, knowledgeable, staff. Great products. Well worth a visit.
December 2023 by Anth Brown
Was just served by Diya not even 10 minutes ago from writing this. Couldn't have had a better experience and couldn't have helped more even amongst the hustle and bustle of the mad Christmas rush.Helped me pick exactly what I wanted and gave great advice throughout. I hope management read these reviews and pass this feedback on and if others do call I couldn't recommend her enough.
December 2023 by Ian Oag
Not enough staff very ignorant the ones that work here
July 2023 by Tigga
Everything that you could ever need from Pandora.
March 2023 by Ray Peacock
Excellent choice of products
March 2023 by Katie Urwin
Me and my mother in law visited the store and was served by a lovely lady called becca couldn?t be more happier never felt rushed when looking at the rings and after going through each and every single one we finally walked out with the handful of rings that we wanted and couldn?t of be happier we couldn?t of been more grateful for all the help becca gave us when looking and helping us thank you very much. ???? ?
December 2022 by Diane Chisholm
Disgusting. Went in to view some earrings I wanted. Waited for 10mins and was completely blanked. There was a queue outside and they were seeing to those customers before me. May as well have been invisible. I don't fit the narrative as I am am not 20, have no false eyelashes and am not spray tanned
November 2022 by Christopher T
Getting my Christmas shopping in early today. Just want to say thank you to the staff for helping me pick something out for my aunties Christmas box. Very friendly & helpful staff. Great looking bracelet. Thank you
July 2022 by Molly ?Jellybean? Dickson
I visited your store in the Red Mall at MetroCentre; I was greeted by a lovely young lady by the name of Zara her customer service was amazing.She was very pleasant and went the ?extra mile? for me. Thank you Zara.If I had been in a capacity of a Mystery Shopper she would have received 100% she was smiling dressed well and in my opinion she is a credit to Pandora.Yours sincerelyMolly Dickson
July 2022 by Molly Dickson
I visited your store in the Red Mall at MetroCentre; I was greeted by a lovely young lady by the name of Zara her customer service was amazing.She was very pleasant and went the ?extra mile? for me. Thank you Zara.If I had been in a capacity of a Mystery Shopper she would have received 100% she was smiling dressed well and in my opinion she is a credit to Pandora.Yours sincerelyMolly Dickson
March 2022 by Melanie Abbot
Staff are ignorant and need to be aware that customers are quietly waiting to be served. Clearly today I must have invisible when looking to make my purchase. Not once was I asked if I needed any help. They chose to served people who had come into the shop after me.
March 2022 by Emma Wade
Having visited the store to return an item previously repaired and then broken again I was disappointed at the lack of courtesy shown to me by Charlotte. Whilst talking to her to discuss the issue she turned her back and walked away, not only abrupt when she advised me the item was out of its 2 year guarantee then disrespectful in not listening to my response. Had the item not been faulty I would not of been returning it! Another member of staff intervened - the item was replaced when Charlotte spoke to a manager on the telephone! Hence to say I won?t be returning.
March 2022 by Mark C Newton
If I could put no stars I would I went in and asked if I could get a resize on my ring the staff was too lazy to resize it and she was so rude about it but the other Pandora shop in metro centre the staff were lovely but still not been able to get my ring for my partner resized !
August 2021 by Harry Quinnin
Absolutely top notch service from Dawn the other day would highly recomend her as a great sales assistant to the shop. She was very welcoming and was too pushy which was a nice experience in comparison to the shop in my local area Harrogate. She was very good with socail interaction making us feel comfortable and relaxed whilst shopping with her which in turn made me want to buy more for my partner. Dawn seems to be very passionate about her job knowing which charms and bracelets you are talking about whth out you having to show her every time. She was great to chat to and was a massive help with picking the items out to buy for my partner. Would highly recomend Dawn to anyone and would like this to be seen by her manager as she deserves some praise for her efforts and work that where presented to me and my partner the other day. Thank you Dawn from the yorkshire Lads ? you where a great help to me and him ?
August 2021 by Sean Brown
Over the moon with the service. Dawn was a fantastic help and really friendly.Great Covid 19 safety measures in place. Watched all staff clean down their stations multiple times.10/10!
