January 2024 by Rob Bell
Rachael served me and my close friend today, she was outstanding and should definitely be recognised for her patience and compassion as well as being really friendly and
January 2024 by Kate Templeton
Lovely place, we don?t come here often but when we do we always have a great time. Our server from today was Rachael and she was a total delight. Thank you for a great meal and was lovely to meet
January 2024 by Les Grant
Went to the teesside park resturant when it first opened years ago and was'nt impressed, but after visiting the metro center TGI in the new year I was hooked!! Glazed chicken strips with sweet chillie dip and fries excellent!! Staff were so polite and attentive and the venue was good too ( the grandson spotted the xmas elf was still there)!!
January 2024 by Grace Robinson
Lovely day, served by Kerry N she was really nice and friendly. Refilled my girlfriends drink without asking which is really nice of her. Would come again.
January 2024 by Stephen Sanderson
Always a pleasure coming here. Menu has changed quite a bit in a good way to accommodate vegetarians and vegans.Kid-friendliness: Menu is great for kids
January 2024 by Angie Sapherson
Firstly, my favourite restaurant is TGI Fridays. I nearly always have the nachos and cajun fajita chicken. Never normally have an issue but today there was an issue as there were bones in a few pieces of the chicken as I was getting towards the end of my chicken. I just put these on the side of the sizzler dish just to let them know at the end. When the waitress came to clear our plates, I pointed out that there were bones in the chicken,not to cause an issue but to highlight this so other dishes can be checked. The waitress took my plate to the manager, David. After a few minutes he came over in the most rude and intimidating manner with no apologises claiming there was no bone, it was seasoning. I did explain I knew this was bone and was only raising this so they were aware of this for other people. He continued to say this was seasoning rather than offer any apologises. My husband and mother in law called him out on his approach and he apologised at this point about his approach rather than the chicken. I'm not happy with the poor people skills and ability to deal with a customer in an appropriate manner that was raising awareness that they had bones in the chicken. Not sure I would visit again after this. Just to warn, it's overpriced, our waitress was lovely but the manager made this a bad experience. I wouldn't recommend. We were looking forward to having dessert but left after this.
December 2023 by Archie Castle
Me and my bros had an Impeccable meal at the Gateshead branch. Rachael our server made the experience all the more enjoyable! Only thing that knocked it to 4 stars- MORE SAUCE?
December 2023 by Faye Kirtley
Had Jolene as my server amazing woman thank you very
December 2023 by Demi Williams
There's a particular staff member who works here who was really helpful and down to earth. Very pleasant and understanding. I wish I could remember her name but unfortunately I can't. Service was quick, food was good portions and quality was the usual you'd expect. Definitely pricier these days.
December 2023 by Jim Cameron
Absolutely awesome, attended a friend's kids party and the staff couldn't be more friendly and accommodating! Even with the restaurant being busy the staff were all over it ??????? Food was nice as usual, I'd maybe say the sesame seed chicken with Jack Daniel's glaze wasn't as crispy as usual but still yummy!! My wife got the chicken sizzler which looked unreal! Free refills on coke etc, I'm super cheap so this is she's a win!!? Will definitely be back!
December 2023 by Chris
Went here with my sister. I had a fantastic time excellent food great prices and happy to help staff . I recommend this place to all.
December 2023 by Sarah M
Lovely food. Bit pricey but nice.
December 2023 by Jasmine Yellowley
Our server Rachael was amazing! Great good and super atmosphere. Celebrating my sisters birthday the birthday card and balloons on the table were a lovely special touch. Thank
December 2023 by Mondo_ghecko photography
First time Trying a TGI Fridays and I wasn't disappointed. The whole atmosphere was great. Staff were all amazing and the food was superb! Would definitely recommend and I will definitely be returning.
November 2023 by Will Twigg
Visited with wife, daughter and grandkids, awesome atmosphere and the staff were great, very attentive and gave the young kids things to play with, crayons and things to colour in but waaay over priced for the quality of the food. 10 bucks for 3 chicken wings which were still freezing cold in the middle... but got replaced promptly, over priced burgers.. I got the waygu burger and it was burned, dry and rock hard but couldn't be bothered to complain again by this point and the other burgers were just average. The wife got some burrito thing which was tepid in the middle and just looked a bit sad and lonely.. again about 20 bucks. Kids enjoyed their hot dogs and fries though so they seemed happy enough. Definately wouldn't go back based purely of the price of food vs the quality or lack thereof
