February 2024 by Adrian S
Nice staff or what few there are left. But is now a faceless screen ordering place. No cash ordering either. So rubbish acess for many older people and given the stress caused to someone with a learning disability who was there today caused by the money grubbing based change, useless there too. They'll have us stocking the shelves next too. Avoid. Is now awful.
February 2024 by Beth Chipman
Staff were lovely and very helpful and the store was pretty clean considering how busy it was, however the disabled toilet was filthy and had no soap and i managed to buy a drink that was already open and half empty, but i was thankfully able to swap it!
February 2024 by Tariq MO
The man who works in the customer service is very rude and not helpful if I can I will give him 0 stars ,yesterday I asked him 3times he just ignored me and this not the first time.?
February 2024 by garden rescue
The security guard was extremely cold and hostile towards me. Upon entry, there were two security guards. One proceed to approach us while the other tried to prevent him from doing so yet to no avail. He told us not to run around the store or create a disturbance which I would never imagine of doing. Yes, I'm aware this is an extremely deprived area with rogue, unruly teenagers which is why I only visit occasionally for the cinema but please do not tar all teenagers with the same brush. I regret to inform you that I shall not be revisiting your established owing to my recent unfavourable encounter.
February 2024 by Joe Adam
Generally happy with the service and the products.However as others have mentioned the queues are quite often very long and management needs to be more on top of this, to use other staff at the till at busy times.Also the self checkouts need a massive improvement before being used, need more staff on hand until they get them working properly.Otherwise no complaints (other than excessive speed bumps)
December 2023 by Simon Johnson
I prefer the kingston Park store the checkouts are in the wrong place as if its busy people have no choice but to stand up the middle of isles waiting to get served and people wanting things can't get passed its ways full of staff stacking the shelves with all there rubbish all over this should be done on an evening when it's quite
December 2023 by Alan Carter
Staff were exceptional and supported our young girls football team in their efforts to raise funds for the club. Blown away by just how welcoming and generous they were. They genuinely went above and beyond and the girls had a fantastic time. Thank you.
December 2023 by Malcolm Keenan
I was in Tesco at trinity Square earlier today buying tubs of chocolate and I must have unknowingly caught my finger on one of the edges, as I got to the till I was bleeding quite a bit, the lady on the checkout was Alison, I've been served by her numerous times, well Alison got some blue roll and wrapped my finger up in a canny professional style, telling me to take care as I went on my merry way, what Alison didn't know is that my partner passed away 2 months ago and I was havin quite a bad day, but I walked out that shop today feeling lucky for what I have and just thinking how any kind gesture, no matter how small can make someone's day thank you Alison
November 2023 by David A Armstrong
A shop.is a shop after all, however I feel that tesco should follow Booths idea and remove all self service tills as they take away valuable jobs, and secondly at times machines do not work as good as humans, as human do not forget to give you your change, and there is no problem the staff member asking for age verification when you buy flour, milk, and potatoes!! I wld seriously question self service tills now.
November 2023 by Daniel Baroy
Usual Tesco store. Can be expensive if you don't have a Clubcard.
November 2023 by Adrienne Taylor
The staff who collect home deliveries are rude. Had one tutting and glancing at her watch while we were where she wanted to be. She had blue hair.Another was going too fast around the corner and went right into me.Car park bumps are way too high. It had damaged and grazed my car.
October 2023 by dEL bOY
Good store, lots of variety. The shelf stacking staff seem to think you, the customer, should move for them and are incredibly rude and impatient. The checkout staff are consistently good. The speed bumps in the car park are ridiculous, however. Absolute overkill.
October 2023 by Bogdan C.
I bought twice apples from here and both times the apples were rotten in the middle .cut them open before you eat them.my child complaint having bad tummy after she eat.because you prefer to sell them rotten than thro them in the bin,I hope you will buy your children candles with those money.
October 2023 by stu c
New CREAMS@ CAFE TESCO GATESHEAD My First Time Trying Creams desserts, We Ordered Through Just Eat, and they were delivered to the Door. I've used the Tesco Café in Gateshead, many Times Fantastic Staff & a charming Manager always Happy. She Recommended Creams so we gave it a try, and we were Not Disappointed. I've Never had desserts as good as this in my life absolutely amazing. If You have a Sweet Tooth Creams is a Must. We Ordered Strawberry & choc waffles, Royal Crepe, Large scoop Shake and ice cream. It was Really Indulgent, Such a Treat & a Meal on its own. The waffles and crepe were so fresh and the ice cream was still frozen when it arrived. We will definitely be ordering again :)
September 2023 by wayniec
The BEST thing they?ve done is install the speed bumps. Those whinging about them don?t realise how dangerous it was beforehand when the boy racers would speed around the place like Mariokart. Well done Tesco.