March 2024 by Steve McShane
Well it has a reasonable range of goods, but the checkout process is awful. Not enough staff and not enough conveyors (the usual reliance on people having to do the checkout themselves, presumably cutting costs and degrading the customer experience) means there is almost always a queue to get to the self-serve checkouts. On my last visit, I was 12th in the queue. Just awful.
March 2024 by Matthew Blake
Basic shop
March 2024 by Roy Lennox
No waiting straight in and out in 15 minutes. Not too busy at 9am as well.
January 2024 by Chris Williams
A bit rundown but the people you meet make the shopping exsperience a memorable one..The Asda shop hasnt a lot of Variety but is good for tge area...
January 2024 by Catalina Ceolin
The worst supermarket in England and I've been to a few but this one needs better management, six months later and it hasn't changed one bit. Disgusting
December 2023 by Susan Rolf
Really small compared to other asda stores
December 2023 by paul dsilva
Went in this evening, didn't find what I wanted. As walking out, the newly fitted walk in gate opened. So I went out through only to be called out by security guard to use the exit gate, when I had already passed the gate and almost out. Absolutely rude and disgusting attitude. Could have been an advisory approach about the newly fitted gates. He chased me to the exit. I walked off anyways, keep the rules to yourself, as it is it's very confusing which gate to enter and which to get out. Appalling. Could have given one star, but the staff is okay.
December 2023 by Tony Firster
Popped into Asda tonight around about 7:10 to find a security guard, severely hitting a person in the back Young and throwing him out. I told the security guard there?s no need for violence he is notallowed to hit people just escort them off the premises to which he replied, he can do whatever he likes. He?s the security guard. If he found the person was stealing. I told him that he should inform the police and was not allowed to hit people, even though he?s a security guard on which one of the lady staff replied that he was allowed to do whatever he wanted and it was nothing to do with me, I then said that if he was stealing informthe police, but there?s no need for violence he then accused me of sending this person in I do not know this person, then proceeded to scream and shout at me while I was trying to purchase some lottery tickets . I don?t think I?ll be shopping in Asda more
December 2023 by Louise Teare
Just wanted to praise the young man working in Asda cafe felling Saturday the 25th lunch time , he was such a polite, friendly and positive person. He made the extra effort to chat while serving me and it was such a lovely encounter! I thought he needed recognition as he went above and beyond with effort and was all round so lovely!!
November 2023 by Anne Stephenson
I popped into Felling Asda about 3.45pm tonight hoping to buy a cooked chicken for teaI asked the assistant behind the counter if there were any available her reply was no i was hoping to purchase something quick for tea being Halloween ithen asked could you make me up a pizza again her reply was no we have pizzas on the front display you can choose one of thoseI have often called into asda Washington and Felling and asked the staff to make me up a pizza of my choice and they have always been very helpful and pleasantTotally bewildered upon leaving the store I asked another member of staff do you not make up pizza anymore her reply was yes but she must be busyThere was no one else but me at the counter when I asked if she could make one up for meI wouldn't normally do a review of any kind but this lady certainly needs training in customer care or could she could just not be bothered
November 2023 by Lewis Proctor
The rude security guard wouldn't let my 3 year old daughter use the toilets as they shut at 6pm. It was 6:01, then treated the wife like she was a shop lifter for asking. Don't bother going use the much better one at the metro center.
November 2023 by David Robson
Have to say the cafe is very good new staff member on and she is very polite and makes sure that the place and all the tables are spotless.
October 2023 by Paul Junner
Great price's, good quality of food, canny cafe.
October 2023 by Kevin Gradon
My missus loves shopping here you get some good bargains
October 2023 by Muningandu Kandjou
My family like shopping at this shop great value and price ?