February 2024 by Eric Santos
Outstanding service from Sofia Javaid very good customer service and dealt with opening our business account in no time. Would definitely recommend this bank.
February 2024 by Jas Aulakh
DO NOT USE THIS BANK..the staff seem clueless, lazy and half asleep. Could not simply print a statment out and was told it would be emailed to me but this never happened. I have a business account with them but will be looking else where to bank.
February 2024 by Alex Wilson
Junior was very helpful to assist me opening my first business account - 5 star service!
February 2024 by Ranjit Bhambra
The wait is too long for anything with desk staff
February 2024 by Mighty Mack
Called 4 times and no one answered,called the national number and they put me on hold while they tried calling branch,guess what???. They apologised and said they weren?t answering,terrible bank!!
February 2024 by Louise Peace
Totaly disgusting bank . My mother is sole heir to the Estate as written in the will that the bank needed to see. But still asking for a letter of probate! Costing nearly £300.All the other banks and building societies had the same money in them. But took didn?t ask for probate. Probate is at the discretion of the institution or manager.. shame on you METRO.Once this is sorted my mother will be advised to remove all the funds from METRO BANK.I personally we oversee this.
December 2023 by Debra McKay
Zee was very kind and so helpful with helping me to set up my account. Excellent service and a wonderful staff member. Will definitely recommend to friends .
December 2023 by Gurdeep Singh
I opened a business account with Sofia , she was very helpful and made it so easy. I would definitely recommend visiting Staines store to be served by Sofia. She is very friendly , great colleague
December 2023 by Ruchira Gujral
Such a pleasure dealing with Zee who was super helpful and solution oriented. Very patient and helped resolve my problem.
November 2023 by Kellie Sargeant
Came into branch today, to open 3 accounts and regain access to my business app, zee was excellent! Polite and very helpful, and everything I came in for completed. 10/10 amazing bank and helpful staff
November 2023 by James Fraser
Been banking with them for a few years now, never had a problem.Had to pop in and sort out internet banking, the young lady ?Armani? was absolutely fantastic, I really can?t fault her customer service, from start to finish she was amazing.
November 2023 by Bradley Mcvicar
Had a great experience recently opening a business account. Safia was polite, helpful and very efficient. Would highly recommend
August 2023 by Yasin App
I'm so happy the metro bank service. Safi was great help. Thank you
August 2023 by Paul Moran
We were greeted by a lovely girl named Zee and she really looked after, she was extremely pleasant and was able to help me sort out an ongoing problem very quickly. She is a real asset to your company.
August 2023 by Par Toor
Zee was very very helpful and patient with us. While conducting business with my disabled and she pointed out extra services which would help my mum. Thank you Zee
