March 2024 by John Jacobson
I gave service and atmosphere and overall score a 1 star. I finally found out their names but Diana and Sam are extremely unprofessional (messing around, eye rolls to and about customers and obnoxious), extremely rude (which other customers agree with) and just overall extremely negative when they work. I've stopped coming here the last few weeks due to their disgusting behaviour and this store is not worth spending my hard earn money in with service like that. I'm utterly shocked they work in hospitality. It's not for them.
March 2024 by Ameet Yadav
Thank you Angela. You were kind, courteous and professional. Just what I needed before starting a very busy shift at work. #
January 2024 by Cassie
Very efficient service from Angela & Diana , very polite & know my
order, always happy even at 7am
December 2023 by Chloe Jones
Had two hot chocolates with oat milkOpened the to go cup and there was spoilt milk inside both my parter was sick for daysNot impressed really you would see this with normal milk, so makes me wonder how old the oat milk was that they used
October 2023 by Diane Richardson
Ordered a coffee & a brownie from the employee named Jasmine. Waited for 10 mins for the coffee which was fine but was not given the brownie. Mentioned that I was still waiting for a brownie to staff member Jasmine, to which she replied, "Its coming, please be patient." I mentioned that I would take it cold as I presumed they were heating it up or someting to which she replied, "Oh we don't heat them up". At which point I waited and watched her make two more coffees before simply grabbing my brownie out of the cupboard. Why wasn't my brownie just given to me with my coffee? Additionally I watched the customer in before me order one and receive one right way.
September 2023 by Harriet Johns
Rude old moody lady serving. I let my baby sit on the empty bar table by the window, she shouted over to me 'can you get your baby off there please, people eat off there'. My baby sitting there is no different from someone resting their arms there, and he is much cleaner than a lot of the trade workers that go in there too! Made me feel uncomfortable and embarrassed. Wish I had been brave enough to confront her. The place is always a mess, there is always plenty of staff that don't seem to be rushing to tidy up. As a regular customer, I feel like I do not want to return in case the same rude lady is serving.
September 2023 by Venus Transformed
Always dirty place, when asking for cleaning up the table because there was no clean tables, it took 10 mins for one member of stuff to tidy up a table, taking one cup away at the time. Neeed to clean up my table because it would take ages otherwise. I don't come when I have other choice. The floor looks like was never
September 2023 by Lauren Roberts
Place was clean, service was quick, Jasmine and Dianna were friendly and happy to have a quick chat. Overall, a good
August 2023 by Bailey Giddings
jasmine Behind the till was very welcoming and provided great service it was much appreciatedVegetarian options: Very optional
August 2023 by Sharon Green
The only good thing going for the store was the food. The tables were dirty, there was food all over them and on the chairs. We paid for a croissant but had to ask for it after having paid for it, plus the cappuccino that wes ordered was left on the side without telling us it was there. Food that should have been kept refrigerated, such as a chicken caesar wrap, was left for sale on top of the cake counter. There were 4 members of staff and not one was clearing up. I wouldn't recommend at all.
July 2023 by Mr Matysiak
Good coffeeWheelchair accessibility: Very friendly with wheelchairs
June 2023 by Caroline Adcock
Love the staff they obviously love their jobs
June 2023 by Jessica Knapman
Ridiculously slow and rude two older ladies working alone.
June 2023 by haydn
on the way back after leaving the shop i spilled my drink on the floor. i returned to get another one and employee john refused to let me pay. i owe him my life
April 2023 by Storme Valentine
Found the staff incredibly rude! Counters seem disorganised and general just badly kept up.