January 2024 by Sylva GDNS
Dan and Alex, your generosity, spirit and expertise is second to none. I am very grateful for your continuing generous after sales support and hospitality on my visits to your workshop. I wish you all the best and a prosperous future at Wired2Fire. Charles
December 2021 by Marko Mamula
Great customer service! I have bought a gaming PC from them a year ago. Suddenly the CPU temp was going through the roof and the PC kept freezing. I am right in the middle of a development of a new aircraft, so the idea of sending the PC away for repair was dreadful. However, the guys at Wiref2fire ordered the pickup on Tuesday, and my PC was back with me on Saturday that same week! That was really surprising as I expected it would take a few weeks. That is why I decided to write this review, because customer service is as important as the business itself. Thanks!
November 2021 by Cris Dungey
Bought a laptop here 6 years ago. Customer service at the time was great.What has prompted me to leave this review is how great they've been this much later with a full refurbishment, which means the laptop has many years left in it. When I took it to local repair shops I was told "laptops don't last more than 2 years" and quoted £80+ just to have a look. I contacted Wired2Fire on the off chance they could help and the service was nothing other than exceptional. From sourcing new parts for a 6 year old machine to getting tools to repair it that they didn't have!The engineer, Dan, kept me updated every step of the way and now it's back its almost as good as new!If you are looking for somewhere that will sell you a great pc and take amazing care of it afterwards you shouldn't go anywhere else.(And Dan, thanks again for all your help!)
September 2021 by Charles Forsyth
Dan and the team do not disappoint. My second flight simulator PC from Wired2Fire, the oldest one which is just under 10 years old and going strong!A great package, well built with great cable management and double boxed for added next-day delivery protection. I look forward to dealing with you again in the future. Cheers! Charles Forsyth.
June 2021 by samsnook100
Got the Honeycomb Yoke off these guys. Very helpful over the phone and prompt delivery. Price was above the norm but understandable due to shortage of supply. Will use again!
April 2021 by Peter Rowley
Amazing friendly customer service - been using them for over 8 years now. Always honest and really helpful. If you seem to be going for the most expensive option when you will not get any benefit from it - they tell it to you straight.
February 2021 by Ollie Clowes
Amazing service here. I had a PC built by these guys about 6 years ago and after very heavy use for 6 years it's started to go wrong. It's not covered under warranty due to how long ago I got it but Dan has been incredibly helpful in trying to find the problems and then providing a range of solutions to that.If you want great service at a good price, go here!
September 2020 by Ross D'Souza
Left a review on TrustPilot a few months ago, but copying to Google Reviews as feel this company deserves the good feedback! Here it is:Had no idea where to buy a gaming PC from, so asked a colleague who recommended Wired2Fire.Lots of quick feedback when deciding on spec with great advice. Changed the order (motherboard) several days after ordering and it was no problem. Machine arrived on time and is perfect! Since then I have had a couple of questions answered immediately and accurately. Fantastic service and build quality. Very, very pleased. Highly recommended.
September 2020 by BRIAN GORDON
This Company is a little gem! I have never purchased a PC from them before and have no connection with the Company other than being a customer. I ordered a custom PC for Flight sim and the spec was very good for the price. It was delivered on time and exceeds my expectations. The people there are very helpfull and all round its about the best buying experience I can remember having! Brian G
September 2020 by Bryan Cowie
My new PC has been absolutely fantastic since the moment I switched it on straight from the box.The packaging it was sent it in was well thought out and up to the journey.I have been looking forward for some time to have the chance to have a new computer built for me with my choice of specifications, which in the main I use for Flight and Train simulators.I haven?t been disappointed and your service was absolutely fantastic !!Highly recommend.Many thanks.
June 2019 by Matt Ripley
Pc approx 4 years in and no big issues. (One fan Gone only) looking to upgrade and will probably use this company again.
March 2019 by Sat Dhillon
Always recommend these guys so helpful
March 2019 by David Smith
After my warranty had expired, I kept getting crash dumps on my system. They had the system for around 7 days total, utilising DCS to replicate any system crashes that i had experienced. On collecting the system i was told they could not find any problems.
October 2018 by Pinkoo Bose
I was stunned at the honesty of the sales rep as I was trying spec up the X15 with very high end components. The sales rep Dan, walked me thru the essentials components that I really I needed without an overkill which saved me a significant amount of money. After the sale there were some minor issues, and he was very patient in talking me thru what I needed to do in overcoming this apparent common issue. This such a different experience to my previous supplier who were keen to (and sold) a system that was way beyond my needs. And they were very short when I requested support on the new system. I cannot recommend W2F highly enough and I will not hesitate to buy another system fro them. Thank you Dan!!
January 2018 by C Morris
One can judge a company when you have a problem 18 months after they have taken your money. Thier response was immediate, extensive, professional and helpful (problem identified and resolved by replacing a faulty component I had originally purchased elsewhere). In my experience Wired2fire customer service is 1st class, as are thier products. Unreservedly recommended.
