January 2024 by Pete
A very nice store and all the staff are generally helpful however I was disappointed to see that a member of staff was frantically radioing someone (possibly security), simply because a young person in a tracksuit walked in. Does wearing sports clothes make him a criminal? Wouldn?t he only be a criminal if he?d stolen something? Maybe he?s a millionaire that?s been to the gym. Disappointed to see such behaviour.
December 2023 by Alfie Adams
Excellent place to shop got every thing i needed.
December 2023 by JAMES HOLBROOK
Very dissapointed CHRISTMAS PERIOD your store never has enough GF JUSROLL PASTRY on the shelves. You need to cater more for GF customers.
December 2023 by Joanne Goddard
The atmosphere is good, spacious and the cafe is reasonably clean, the staff are friendly and polite but the food and drink are below average compared to Costa and for those reasons I wouldn?t want to recommend them. For the price paid you expect higher quality. The coffee I had most recently tasted almost like poison.
December 2023 by John Primmer
Traditional breakfast disappointing. Wrinkled, leathery, over cooked sausages, over cooked eggs and lukewarm bacon.
November 2023 by anthony churchill
I find the whole store, staff, property & quality of food excellent
November 2023 by Andrew Simpson
I don?t know why but we developed a hankering for a big steak pie with chips and peas. As M&S were closer we went there (it was cold, dark and getting late). All they had was large chicken pies. We left and went to Waitrose. Got to the pie section and NO STEAK PIES. All they had was the chicken. A member of staff overheard us and recognised my ridiculous disappointment. He asked us to wait and went to check the store room. Voila! Out he came with exactly what I wanted. We then cruised around the rest of the store and ended up spending £100 on some fabulous foods and wine (shopping when you?re hungry). Ended up having a lovely Indian meal and the steak pie is in the fridge for tomorrow. One excellent member of staff saved a customer and increased the takings by giving some service. Well done Waitrose
November 2023 by mick knights
my waitrose card wasn't working when I enquired why I was told that it was because I had not paid for my last shop essentially accusing me of being a thief. When I showed the girl my bank statement proving that I had in deed paid for my shopping no apology was offered being dismissed as a gliche in the system.Shame on you Waitrose as I feel a few simple checks when my card was red flagged could have saved me a great deal of embarrassment and the fear that maybe I was losing my mind and that perhaps I had in deed not paidA letter to the manager was similarly dismissed, Customer care clearly not of any importance
October 2023 by steve steve
The produce is in its prime. The queues at checkout minimal. The price is about 10% more than the horror experience of the discount supermarkets.
October 2023 by Duarte Varino
Really good quality of food and the tech there and the section of tech you got all of kinds of tech and I recommend you people going there. A bit expensive but the food is a 10/10.
October 2023 by Dave Green
Great to buy some fantastic flavours, car parking setup very well.
September 2023 by Jill Brook
Well organized and clean store. Unfortunately they didn't have everything I wanted. I noticed that it is now noticeably more expensive than Sainsbury's.
September 2023 by Steve Hudson
A great store, so clean and tidy, friendly Starr and a great selection of food and wine.
September 2023 by Mike
What can I say?, it's Waitrose. You get what you pay for, it beats the other supermarkets easily. The staff are really helpful, and friendly. The selection of produce is great, and the meats are excellent.
August 2023 by Lily Beeston
Just wanted to say I was served by a lady called Sarah today at the till, tall lady with blonde Bob hair cut- she was absolutely exceptional. Best service I?ve had in a long time- she deserves a raise! I hope her manager sees this and acts accordingly. Thank you Sarah
