August 2023 by Rachel Riches
Visited this branch today with a plumbing problem. The gentleman on the counter could not have been more helpful. Thankyou very much.
June 2023 by John Elvin
What a waste of time. Went into the Derby Rd showroom on Tues 13th June to get a quote for a new bathroom suite The guy there took my email address and said I would receive it by the next day. I rang again on the Thursday to be told it could be another 2 days. Come end of the day Friday still heard nothing. It is a quote after all how hard is that to do. A total waste of my time going there. This showroom selling service is a joke. Not happy at all.
May 2023 by Ash Mulvey
I can highly recommend Claire and the team at Wolsley Ipswich. They have been extremely helpful while sourcing 3 bathrooms for my first HMO in Ipswich. Knowledgable, flexible and prompt friendly service. I look forward to working with them again in the future and won?t hesitate to recommend.
April 2023 by Rupert Judge
Claire, John and the rest of the team were extremely accommodating and helpful.We knew what we wanted and Claire was able and willing to guide us to the most suitable products - particularly helpful as we are very fussy customers to deal with!Friendly, relaxed and knowledgeable service with great product knowledge, keen prices backed by the experienced plumber/fitter (John) who now works in the showroom - very handy!A huge ?thank you? guys for a great experience and genuinely look forward to seeing you when we undertake our next project - soon!!Keep up the great work,Rupert & Karen
April 2023 by rob gale
I've used derby road plumb centre countless times and the staff couldn't be more helpful and knowledgeable. you get served quickly and they always know what i'm talking about. All other merchants in the area don't even come close. I highly recommend derby road plumb centre for the trade and the public
April 2023 by James Howard
Always a pleasure dealing with this branch. Very helpful staff, nothing is to much trouble. If they don't have something its usually in branch the following morning for collection. great service all round.
March 2023 by Jonathan Winearls
I've used Wolseley and especially the Showroom on numerous occasions and always found the level of service, product knowledge and pricing first rate. Being Self Employed that level of service makes my life so much easier when it comes to customer quotations and finally ordering. We'll done Claire and the team.
March 2023 by Natalie Brown
We are on a search to find a shower so we came here! Could not see what we are looking for so stood by what we presumed was customer service. 2 ladies talking and a man sat at a desk. We stood very obviously in view for 5 mins making it clear we were in need of assistance. My partner then ask is anyone serving, the ladies (i presume a company rep) look horrified to be interrupted even though we heard them finishing their conversation a couple of minutes earlier. The man then stands up and tell us he having his lunch break but what do we want! We then decided that owing to these interactions that our business was not wanted and promptly left so the man could continue his lunch break and the woman their chat. Would not bother to inconvenience this company with your money.
July 2022 by Dave.
Ordered a toilet to be collected from this store arrived at 4:30pm to collect to find them closed even the sign on the door says they are open till 5pm if I could score a 0 I would
May 2022 by Ashley Woods
I only usually go here if I'm absolutely desperate. Useless staff with no knowledge at all. I would highly recommend plumb mate near to ipswich docks. After my experience last week the bloke on the front desk grunted at me as if I was a inconvenience. Word of advice, you can get most parts from Screwfix much cheaper and they are incredibly helpful.
February 2022 by Charlie Taylor
I wouldn?t waste your time shopping here if you value your piece of mind. If I could score zero I would.This company DON?T stand by the products they sell even after we identified the issue straight away.They tried to tell us its normal to be able to see through a ideal standard plus bath when sun shines on it. basically stole £500 from us and no comebacks will never us again we also have accounts with other Wolseley departments which I?ve stopped dealing with. If they can do this to trade I really do feel for the public?s customer service.
January 2022 by Patrick Keep
Sales lass didn't seem to know much and couldn't wait to get rid of us. Our plumber likes them but for bathroom showroom stuff they are really poor.
July 2021 by Tyrone Milne
Most unhelpful, grumpy, laziest people to deal with. Most wolseleys are the same, I walked in at 730am and was told I needed to slow down as they had only just opened and they couldn't read emails for quotes as the emails weren't ready yet? Didn't know emails stopped between 5pm and 730am? The rest of the world didn't get that memo just wolseley staff. Terrible customer service in most wolseley branches
July 2021 by Scifilord M
Polite, knowledgable, helpful and reasonably priced. What more can you ask.
December 2020 by jon saunders
Always good ?
