November 2023 by Matthew Pokora
Whilst I can't fault their stock levels, and the chap behind the counter is ALWAYS very friendly and helpful, I'm sure the guys getting the stuff off the shelves are actually walking backwards and possibly blindfolded. They take SO LONG. Are the parts being made out the back as they're ordered?? 5 people waiting for their collection in front of me. And yet the office in the back is full of people nothing...
October 2023 by scarcie I an I
Great place, phone ahead first and they will have what you need ready by the time you get to the shop, well spoken and eager to help everytime
September 2023 by Nick Fairs
Very helpful. The computer system seemed to be working very slowly but that might have been a glitch on the day
August 2023 by james moore
Staff know what there talking about good place to get parts
August 2023 by Robert Plumb
I put in a simple order for 2 N/S suspension arms for an Audi A6, called into the branch to collect the arms to find they?d ordered a N/S and an O/S. They luckily had the arm I needed at another branch. I left them with the O/S arm and took what the paperwork said was the N/S, I got the car on the ramp in the workshop to find that they?re paperwork was wrong and I still had an O/S arm! I quickly phoned the Ipswich branch to explain the problem, I was told the correct arm would be delivered to me along with the arm from the other branch. The driver turns up with only 1 arm! I then have to phone the again and they said they?ll send another driver with the arm and they?ll be with me in 30-60 minutes, 90 minutes had passed so I phoned them again to be told that they can?t find the arm which they had at 9am and that I?d now have to wait until Monday. This then leaves me with an angry customer who can?t have his car back today as planned! Safe to say this is the last time I shall be using Ipswich Euro Car Parts
July 2023 by Mark Green
Good products at a good price with good availability. However the poor guy on counter was on his own & working hard, but rushed off his feet, where was his support?Wait time was poor. Euro car parts had plenty of team around the unit so why?manager keeping an eye, clearly not.
July 2023 by Awais Najeeb
I was served by a wonderful chap called Alex. He really went above and beyond by helping me out. ECP is truly lucky to have a staff member like Alex working for them! Just because of his customer service, I will be buying from ECPs again. 1 customer gained ??
July 2023 by Kevin Fardell
Was extremely busy. Store seems to be under staffed. The poor guy serving was rushed off his feet and was too busy to give me a price for something I wanted.
June 2023 by Andrea DENIS
Friendly and welcoming staff, highly recommend
June 2023 by Eileen King
Very helpful and friendly staff
June 2023 by David Boddey
Good place to go for your car parts.
June 2023 by space cowboy87
Pay peanuts, get monkey's. Offers are good though.
June 2023 by David Shaddick
Tuesday morning 11:30. 7 customers in the shop. One person serving whilst multiple colleagues stand the other side of the door doing nothing other than having a laugh and a joke. It's cheap because they've invested no money in customer service.
May 2023 by Chris Tyson
Ordering is quick and prices are not to bad. Oil filter.Oil filter removal tool for ford connect diesel man that served me very helpful and professional.
May 2023 by Kyle Richardson
Helpful, friendly staff with a good stock of car parts
