October 2023 by Rik Thornton
Vital little lifeline of a village stores, everything you need for those odd times when its not worth the drive to further, larger, stores. Looking at a few reviews suggests folk have an issue with customer service? It's not been my experience, they're a good bunch. Keep up the good work BVS. :)
October 2023 by FTF radio
Right so it's a local shop and the only one that is walking distance if you live in that village. So they do have some high prices that's why the 4 stars.Bad things: Once got sold a cabbage that was rotten inside, but I can't tell you if they would have swapped it because I couldn't be bothered to take it back. High prices some ridiculous. Oh and please leave your pastries in for 5 more mins I always put them back in the oven when I get in for 5 mins.Good things: Always found the staff friendly, yes sometimes teenagers are who have a different way of interacting socially, but they are friendly enough. Oh the jalapeño potato dog is amazing, really really amazing. Some cheaper own brand stuff if you hunt for it. It has a post office, coffee machine, a ice cream thing (I'm not sure how it works but looks great) It has a fair amount of selection even fresh stuff (only one bad experience out of lots of times buying) it also opens on a Sunday which isn't always usual for small businesses in this part of Suffolk. So if your passing like I do on occasions I would say put your head in for a few things but i wouldn't recommend trying to do a weekly shop here, but any local store is the same for that generally. Even if you don't go in the ever changing jokes on the sandwich board outside is worth at least looking.
September 2023 by Mary Cook
Love this shop. Brilliant staff, kind service. Best soft fruit and warm pastries and french bread. In Summer lovely to buy a picnic from and take a stroll up the lane opposite to visit the church. Stop on way back at benches or along consent lane to recreation ground to have your lunch or if walks are not your thing enjoy with a good book courtesy of the Clocktower village library and in comfort at the garden tables under parasols.
September 2023 by Essexgeordie
A shop with a local monopoly which shows in its poor customer relations. Bought two sprigs of flowers on Sunday, gathering the other things I bought I forgot the flowers. Called back in the next day and the rigmarole needed to believe that what I was saying was genuine.A simple shop diary in which the proprietor who served me could have recorded my forgotten flowers which would have solved the problem of the Monday staff needing to verify what I was saying was true. The method of verification was via a text message not a phone call.I gave up and will in future do my best to shop elsewhere.
July 2023 by Mark Aitchison
Beautiful staff, friendly and well stocked.
November 2022 by Alexander Dent
A thoughtfully run local store providing an incredible range of products in a small space. Locally sourced meat; high quality veg and local seasonal produce; a well stocked fridge and freezer selection; coffee and hot snacks; post office and stationary, the list goes on.I've always found the owners and staff friendly and helpful, such an improvement on the previous ownership.
November 2022 by Alex Anderson (Alex)
Good quality food although high prices.I?ve had experiences where the shop sells gone off food for free. There are some workers who are very inexperienced.
November 2022 by Connor
Lovely shop, nice workers.
November 2020 by Rich 777497
Don't know why I bothered wearing a mask and obeying the law, this shop was serving customers who didn't have masks on.It's such a small little shop and the mask-less customers didn't make me or my daughter feel safe.Non of the staff challenged them or even politely pointed it out. Disappointed!
November 2020 by matt green
I stop here every so often on the way home from work ,did today. I have to say the staff are not very welcoming & pretty rude. I always hesitate to stop but when I do I'm reminded why I don't want to. I know I'm not local, I am an outdoor worker so obviously dirty but customer service should be paramount.I will not stop again, I would rather detour than accept the sloppy and rude, customer service again
November 2020 by Tom Dowling
Great little local store and post office. Well run and a major assest to the community.
November 2020 by Lucinda Baker
Excellent little shop and great for allergy related foods too.
November 2020 by Veronica Pleasance
, very well stocked, and friendly staff. Well done .
November 2020 by BREN LEE
I get very anxious about going to this shop, they need to do a customer service course, rude.
November 2020 by Susan poolman
Very friendly and helpful staff
