January 2024 by Megan M
Wow unbelievably rude telephone conversation I just had with the person who answered the phone at the pharmacy. Asked whether they had a certain meds in stock and the person could not even pronounce what I was saying and in an instant said they don?t have it in stock. I questioned how quick they responded if they didn?t quite understand what I was asking and immediately said I saw we didn?t have anything and I was oh right okay and she just hung up!! Shocking!!! Will take my business elsewhere.
November 2023 by Zoe Taylor
Serious, unfriendly staff.Asked personal health questions while lots of people were behind me in the queue.All for a product that I can easily buy online or in the main supermarket, if it hadn't have been sold out.
November 2023 by George Hutley
I booked a 111 emergency prescription in the morning as my prescription had run out and my pharmacist was closed for the weekend.The pharmacist was very rude on the phone and said i must wait for him to call before i come in. I then went back to work. I missed his call so tried to call back but no answer. I then had a text from 111 saying my prescription was ready so assumed it was fine.I went to the store after work at 7.30 and asked for my prescription. The pharmacist came out of his office and shouted at me. " I made it very clear you weren't to come until we spoke on the phone, you cant just walk in here like this." I explained i had the 111 text and was at work so couldnt take his call. He said that doesnt matter. You should answer your phone.He told me to go and wait in my car for half an hour and it will be ready.80 minutes later he called and asked what medicine i needed, that it would take a further 10 minutes and i need to get back to the shop very quickly as they were soon closing.I had done nothing wrong, was spoken to like a piece of dirt and wasted 90 minutes of my life.I feel like he deliberately made me significantly longer than anyone else. Totally unacceptable and will never use again.
July 2023 by Roxanne Cudby
The pharmacist was rude, impatient and quite frankly intimidating. I took a prescription from my dentist for some antibiotics- he insisted the prescription was a fake. Even after I insisted it was given to me that morning from the dentist. The pharmacist waved the paper vigorously in my face before slamming it onto the counter - raising his voice ?I?m telling you this is a photocopied?Most definitely will not be returning.*edit to add - I can?t find the page to send this to to have it sorted.
July 2023 by Katie Martin
Absolute awful service. Refused to give an emergency prescription for my 1 year old after filling in an 111 form and they directed me to them. Given proof of repeat prescription online on the NHS app. It?s an inhaler so vital she has this typical I?ve noticed at 7pm on a Friday evening it?s run out. Completely condescending, rude and ignorant pharmacist that evidently didn?t want to do any work. Not the first time with the same pharmacist being rude. Laughed at me when I was completely understandably getting frustrated with his manner. Refused to give me his name also. Definitely do not use!
July 2023 by LadyMortdecai
Very rude. Not only did I get questioned by a pharmacist to buy an over the counter pain killer, he told me to tell my GP I needed to tell my gp and get a note to say I was in pain next time or he would refuse me!!Also turned away a man in front of me from collecting medication for cancer and carried on talking to other staff members about the man?s prescription after he?d left the pharmacy. Completely unprofessional. Refused to supply his name for me to make a complaint. Evening shift 27/6/23
July 2023 by Louise Sundalskliev
Awful staff. 1 star is generous. Laughing in customers faces. I am a carer; was trying to get pain relief and was told they would have to come in and get it themselves as I ?didn?t look old enough? despite them being disabled and unable to get out of the car. Asked wildly personal questions. Talking about a previous customer trying to get their prescription to other members of staff- which is absolutely supposed to be kept confidential. Man refused to give his name.
July 2023 by Sarah miller
Rude, aggressive & unhelpful! I am a nurse prescriber of 46 years standing & they refused to sell me chloramphenicol eye drops! I do not wish to discuss my medical history in the middle of a crowded supermarket either! This is the first time I have had issues! Will not be returning! ??
June 2023 by kerry woolnough
This is a great pharmacy. Normally I get Tom who gets my repeat medication within a few minutes. Open longer hours than most.
June 2023 by Alicia McCracken
Snappy pharmacist .2nd time I have found the pharmacist short and rude.I will be changing to an alternative pharmacy with pleasant and kind staff
April 2023 by Adrian Ciuca
Rang the GP today and adviced me to ask in pharmacy for some over counter treatment,but when asked in asda pharmacy the BLACK guy joked and told me to wash with warm water
April 2023 by Justinas Vicas
Not happy to help, always takes ages and everytime I come there is something.
March 2023 by DOUG FRIARY
To arrive to Asda, to discover pharmacy closed for lunch NOT ADVERTISED ON ASDA SITE
March 2023 by Julie Spalding
Would give no stars if I could. My partner went to the pharmacy & told the pharmacist of my problem, which is rather personal, to ask the best thing to purchase & he took their advice. The item didn't work because it doesn't treat the ailment I needed it for. He then had to call 111 & they said I needed an ambulance. This would have all been avoided if he'd been advised to purchase the correct item that was intended to treat my problem. I won't be going here again!
November 2022 by Julia Minns
I would give 0 stars as the service for the last few months has been shocking they hardly ever have everything I've been prescribed so a single trip turns into multiple trips, I am currently waiting for an important prescription to help deal with an infection in a csection incision I have been waiting 3 days so far and have been told they might have the stuff I need tomorrow but they mught not, it would also be helpful if they would answer the phone when people called instead of leaving it to ring out