Phase Eight is my favourite shop in Bury St Edmunds. The staff led by manager Ann are fantastic. They are always helpful, friendly and knowledgeable. Ann in particular knows my style and always has a good suggestion to make. Maddie also has a great eye for fashion and all the team both know their stock well. Thank you it... read full comment
September 2023
Called in to collect an order for my wife and was met by the most miserable woman who appeared to be messaging someone on her phone as opposed to serving. Very poor customer service. The shop was littered with stuff hindering people from browsing and the shelves were covered in dust!!!