Super friendly & welcoming branch!We had a ot of questions and things to sort out, and Julie and her colleagues were so helpful.As a Deaf person, the fact that the advisor who welcomed us into the branch knew some BSL and the second advisor took details from me for a BSL course starting locally as she's been wanting to... read full comment
July 2023
Not so much THIS Branch, but contacting Natwest Central Bank office is HOPELESS! Trying to get details on line seems ONLY possible if you ALREADY have an account, So to open a new one is impossioble A useless computerised system, used to avoid employing staff who could answer queries. Will take my business elsewhere.
July 2023
2 x cheques to pay in.App not working so have to go in to branch,machine in bank not working so have to queue for person to do it for me 10+ people waiting and no staff.
Welcome to NatWest Bury St Edmunds. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.