June 2023 by Google user
My husband brought two pairs of shoes.\\nVery quiet. Lady on till very helpful.
April 2023 by Linda Pearce
Don't like the self checkouts, made to use them. Then you have to pay for your clothes hangers 10p each. That's why we would rather shop on line, never again.
April 2023 by Jacquie Paget
It's very busy at ventura Park but I got what I needed. Not easy to find a disabled parking space
March 2023 by Michael Carter
Cheap stuff ok for everyday wear not going out clothes. Inside the shop very difficult to find what you want & when you do find something you can't find were to pay nightmare
February 2023 by Becks X
I love this store, lovely clothes and layout, lots of bargains. My only issue is that the self scan that they insist on is very complicated. You have to take your own tags off etc, essentially do what the person on the till is trained to do. There only one manned till which you are deterred from using and all of the self scan stations are card only. Ethically I disagree with this and refuse to use them, as they?re taking people?s jobs away. Sorry, I don?t support that and it?s just Matalan trying to save money unfortunately. My opinion of Matalan which over the years has been high has just shot down.
February 2023 by Emma Gandhi
Really good range of clothes. Well laid out. The staff are incredibly helpful and provide brilliant customer service.
February 2023 by Elizabeth Westlake
Great selection of clothes & homeware.
January 2023 by Mark Watson
Some great items in the new year's sale, and some good value clothing in the range they have available. Homewares are perhaps not as good, but there are some good items of you look hard enough. Definitely worth using your Matalan card for extra discounts and rewards.
December 2022 by Shane B
Nice size store, good choice of items to view, home ware is nice upstairs and really good prices. Currently have discounts and sales
October 2022 by Laura Bridgewater
I was waiting in the que today and a lady had shouted anyone paying by card can pay here. I?ve never used these machines before. I scanned my items and asked my daughter to grab me a carry bag from the shelf. I was nearly finished and it asked me if I brought my own bag I clicked 1 as I picked a bag up. The lady came over said no you can?t use that as no bags I was really confused and she deleted it from my basket. I paid and left with my items and the bag my child passed to me. I had got out the shop and walked towards next and the same lady had come out of the shop and shouted you haven?t paid for that bag. I was mortified by far and felt disgusted and embarrassed I had been treated like that :( my child is only six and she was scarred how the lady came out shop.
August 2022 by Brad Mitchell
We brought so much baby stuff and it was brilliant!
July 2022 by Edward Witherington
Fantastic products with excellent quality and brilliant prices.
May 2022 by margaret hannon
I recently drove a long way to shop at Matalan, I spent a short time walking round the store but needed to go to the Toilet,so I could carry on shopping. I asked the member of staff if she,d point out where the toilets that were advertised were she said I'm sorry we don,t have any and told me to go to NEXT. I then asked another member of staff for the Toilet only to be told they were out of order. I then went to NEXT and spent my money there and didn,t bother going back to Matalan. There loss.
April 2022 by Ursula Elisabeth Pichler
Great store found a lovely dress but the self checkouts? Really?!!
February 2022 by Aaron Wayne Eden
Very good store and very good customer service