January 2024 by Dilko Scout
Very unwelcoming staff. Man behind the till yesterday seemed to enjoy jokes at the expense of customers, and laughing at them, alongside a friend - a customer he was stood talking to. Made it feel like a boys' club that I was an outsider to.Considering Tesco is 30 seconds down the road, I won't be returning.
January 2024 by Natalie O
Food was cold and slapped together. Mayo chicken had mayo splattered all over it. Garlic cheese bites tasted like cold rubber. Staff don?t care. Cold and dirty inside restaurant
December 2023 by KTS C
Luke warm food and never have any McFlurrys been here a few times and it should be ashamed of its feed back and closed down had to go elsewhere for ice creams not going to this one again now I?m done with them
December 2023 by Lizzie Knapper
Jase n staff are always friendly n make cry with laughter don't think I ever laughed so much his presence makes you want to enter the shop makes you feel welcome at all times just all around Great guy please don't ever leave or get rid of him
November 2023 by Go674116
Waited for at least 15 minutes for our food (having ordered to eat in) and then it arrived and it was luke warm almost cold! We were?nt the only ones - lots of people were returning their orders complaining they were cold. So much for fast food - slow food and cold would be a better summary - very disappointing. It has just reminded me why i dont go to McDonalds very often!
October 2023 by Roger Downing
I can get most of what I need but it is a bit expensive on average about 20% dearer .
September 2023 by 1Teddybear1957
Waited for ever. Restaurant packed with customers ALL waiting for their food. Very poor service. One customer was blamed for taking the wrong food even though she only responded to her order number.
August 2023 by Adam O
Ordered for myself and my 2 boys through the drive through 1 of my boys doesn't like pickle asked for no pickle on the happy meal got no pickle on any of the burgers and I brought and paid for 2 burgers I didn't receive this mcdonalds is useless. Please check your bag before leaving second time they have done this.
July 2023 by Emily C
Final straw will never use this McDonald?s again, ordered through the app a simple 2 boxes of chicken selects and a cheese box? of course I was missing a box or selects, try and ring McDonald?s takes half an hour for someone to answer the phone and all they say is they can?t do anything it?s uber eats. (Even though I ordered from the McDonald?s app) So I try and contact Uber eats NOTHING, try over the app but of course nothing is showing as I did not order through Uber eats. Uber eats did their job and delivered the wrongly packed order but McDonald?s can?t do anything?? Tried ringing to just ask if I could have a refund but again no answer! Never again
June 2023 by Connector20191054570
Can not believe it, drive through extremely busy, went inside to order food,after 15 mins asked where our food was, it will be 5 mins, 10 mins later still No food, people in front of us getting served before us. asked for our money back. Seems all they are interested in, is drive though and just eats, came out, no one was queing for drive through,, why such a Long time for customers wanting to eat in, another couple has to Wait a long time for their food. Why why
May 2023 by Roam312466
Myself and five members of my family spent a small fortune on breakfast and drinks. Two days later I was sent a £100 fine for spending 11 minutes too long on the car park! We have not, nor intend ever using McDonalds again!
March 2023 by C4996NMchrish
We ordered on line 25 pounds worth of food and a Uber driver decided to leave the meal on door step didn?t knock on the door to let us know the meals were there and drove off. My wife came back from picking the kids up from school to tell me my Mac Donald?s meals were on the door step which by this time the meals were stone cold and inedible and when complained to Uber eats they refunded 2 pounds and when they were emailed they kept making excuses up and saying reply on the app which we already did and the didn?t refund the full meal watch the video an please tell me I?m wrong for complaining it will be on the internet as I Carnot upload on here. How many people have had the same problem I dare to think it?s disgusting
February 2023 by deborah degg
great when short of somthink
January 2023 by simoncK2314VU
I had to wait over 10mins for my meal to arrive at the Festival Heights Retail Park Macdonalds. The restaurant was in complete chaos and when my meal finally arrived, it was cold. Avoid this place like the plague.
November 2022 by nickio567
Went wiv my family, went via the drive thru, asked me 2 park up, order came out, wen we got home noticed items of food missing, rang the store several times no answer wen I finally did get through, the manager was rude to me, told me that I needed 2 check the bag b4 I had left the store/carpark. Its not the 1st time we've had items missing recently but wen I've complained the staff have always bein helpful. Food was cold & thrown 2gther, no sauces, no milkshakes, no ice-cream, ask for items to be taken off or extras put on & can't even do that right