March 2024 by Ammad Ahmed
Really friendly staff and helpful
March 2024 by DazZ66 Dotorg
I'm pretty confused why Halfords can't put a Hose that's part of my car's radiator , located near the cylinder head (not a job you easily as a non mechanic can fix ) when it's loosing coolant and pressure , obviously putting stress on the cylinder head gasket ,,, rang you up and a woman said "it'll take time up having my car on a ramp". Basically a £100 job ain't worth booking in
February 2024 by Ann King
I recently took my car to Halfords Autocentre at Tunstall, for the first time. My brakes were "spongy" and didn't feel right. I phoned and got an appointment the following day, they contacted me after a couple of hours with the diagnosis and subsequently carried out necessary work required. I was very satisfied with the service, costs were probably average and overall I felt like I had received good value for money. Whilst the car was with them they checked the battery, etc. The car needed brake pads on the front, interestingly a local tyre garage in Butt Lane had tried to upsell pads AND new discs only a few weeks ago. Obviously that garage was trying to rip me off, which causes me to doubt the three tyres they sold me, when I only had a query on one. Wish I had purchased the tyres from Halfords. Would definitely use them again. Special thanks to mechanic Gary who took the time to explain exactly what work he had carried out on my car.
February 2024 by Dan Mistreanu
Gentleman at reception on the 24th of January was great. Car was taken for diagnostic the week before and taken to a garage for repair. Problem persisted and I revisited Halfords for a second diagnostic which they have done on the spot and didn?t charge me again. Thank you!
February 2024 by Jonathan (Jontie)
Quick appointment no problem sorted out issue
December 2023 by William Lewis
Appointment booked online and parts paid for. Arrived early no problem with booking in.......just a bulb fit....done in 15 minutes!!!! 1hr later still no parts..cancelled refunded. Happens all the time apparently. Staff great...systems terrible
November 2023 by Sandra Smith
Bunch of cowboys, wouldn't touch your services again.
October 2023 by Brenda Smith
Took ar hire car in yesterday for mot brilliant so friendly and professional looked after us so well 10 out of ten thank you
October 2023 by Aidan
Booked in for an MOT. Great service and excellent communication throughout.
September 2023 by Emily Moore
Really friendly place, I brought my car here on Tuesday for its mot. It failed but they quickly got me rebooked for a headlight adjustment and retest. And they allowed me to sit in the waiting room until my car was ready. They offered hot drinks and water to me, for which I was very appreciative.Great price for the mot and great service.
September 2023 by Derrick Mulford
Booked our van for a MoT. Went in on time, had a cuppa in the waiting area, did not take too long, needed a bulb and they sorted that out. Staff very friendly.Excellent
September 2023 by Michael Potts
Gary is a great asset to this team. Updated throughout the process. I hadn't been to collect my car and he called to check I was OK and safe. A lovely touch from a kind bloke.
August 2023 by Dean Poulter
Efficient service at short notice.I would like to thank the lady in reception who worked hard coordinating for me. 4 new tyres at a reasonable price. The guys who changed the tyres, aligned and balanced did a methodical job and they have been great since.
July 2023 by Dean Funnell
Lucy was chatty and very welcoming, Tyler was able to repair my puncture ...pretty quickly too .. great customer interaction
June 2023 by Jamie Harrop-Atkinson (Dosna)
Been here a few times with various cars, never had an issue. No questionable fails, no messing around.