08:00 - 20:00
Stone Rd“Fabulous experience for whole family. Lodges are very comfortable, snack hamper on arrival and a bag of rustic bread delivered during day - viewing point by each lodge are great to capture all the animals.”
7AM - 11PM
Victoria Rd“I visit here nearly everyday as I only work next door. Staff are amazing and you can always have some banter. Always have the everyday essentials so I don’t have to shop elsewhere.”
8AM - 10PM
1 St John St9AM - 3:30PM
Tower Square“I've been into the bank this morning - 12.10.2023 and I would just like to say thank you for the excellent help I was given.I don't know what I'd do if this bank closed down.”
7AM - 11PM
Werrington Rd“Used to live in Bucknall so used it a lot lol and even now I'll go there cus it's familiar to me. Great place to either pop in pop out or do your main shop as they have a great range of products. Great helpful, polite and riendly staff as long as you pay for your carrier bags lol. I always had to double up cus the bags kept breaking and made me pay for both of them, which yes so I should I hear you say, but even though their carrier bags were sub standard and often broke before you left the store ( to which they would happily change no quibble) it didn't help you when you were half way home and that's obviously the time that they would choose to break and scatter my shopping everywhere lol. Plenty of parking and a great place for wheelchair access.”
Open 24 hours
Cobridge Rd“Used the ev charge services a month or so back, payed with the Octopus card, a seemless procedure and got a coffee from the shop. I was wondering why the station is indicated as temporarily closed on Google maps?”
Open 24 hours
Uttoxeter Rd“Excellent service by Paul this morning. Only nipped in to buy a drink, very quick interaction but his customer service (which I observed in the que) was excellent. It was busy but he really handled it like a pro and his standards didn't waiver considering he was busy. Thanks!”
7AM - 10PM
Scotia Rd“Always a pleasant friendly, helpful experience at Asda Scotia Road.Check out ladies always have a smile an make it their business to help you out. Store lads are really helpful too?”
Open 24 hours
Leek New Rd9AM - 3:30PM
Hill Street &9AM - 4:30PM
5/7 Parliament Row“Fantastic service from the Stoke staff yesterday. So helpful and friendly; completely different experience to other banks/building societies that we visited. Opened two accounts without any issues and cannot praise them enough. The building is modern, inviting and well laid out. Thanks to all.”
9:30AM - 3PM
4-6 Town Rd“I had a job interview here and the feedback was I was rated 1 out of 5I had virtually the same interview at the Festival Park Head Office and was rated 4 out of 5. I was not offered the former and declined the latter because it is apparent they are applying double standards. You want a banking holiday in the sun. Stay in Spain.”
Open 24 hours
Blurton Rd“Totally rebuilt Petrol station which now includes a small Asda, Greggs and a Subway. Ideal if you want a quick bite to eat and a drink. Dropped one star as still not selling Alcohol which means part of the Asda section is just an empty void area.”
9AM - 4PM
Fountain Sq“Never had a bad service used this bank for 9 years now .super professional staff always helpful and fast service compare to others .Keep up the great work guys 5 out of 5”
9AM - 5PM
Crown Bank“Probably the only TSB branch in the city, however cannot fault the staff. A few months ago a transaction flagged up on the fraud department as as a result my card was blocked, had to provide ID before block was removed. It was quickly dealt with the staff here.. Shame the fraud department take so long to answer the phone though.Also be weary of using the cash machine outside. There has been times where someone sleeping rough has sat outside the cash point begging for money, this can unnerve some people and put people off from using the machines. But rest assure there are plenty of machines which can be used inside for peace of mind if you prefer”
9AM - 5PM
Crown Bank“The only reason this review is 5* is because of the loveliest most helpful young man I've ever come across.\\nThe situation at hand was quite sensitive but he remained so helpful and concerned, even when his manager was peering over saying there was nothing they could do.\\nMaybe next time as a manger go and speak to the person's face rather than peering over a booth when I'm on the brink of tears.\\nI wish I got his name but honestly credit to him, some of the best customer service I've received .”
9AM - 4:30PM
2 Town Rd“Absolutely wonderful job they did. Thought will stay ages in queue when 1 of workers came out asking if everyone will need see somebody in bank. Only had check so basically she asked me give account number and check. Took me couple minutes do that. Perfect.”
9:30AM - 3PM
36 Town Rd“Found the stag and bank to be very good. I needed a replacement card and they had this dealt with and a new card with 20 minutes and even checked it worked. This was a great help.”
9AM - 3:30PM
18-20 The Strand“I’ve been to Lloyds bank many times. In my opinion they are very patience in explaining and sorting out my issues. I’ve seen few bad reviews, was having double minded whether to go there or not. But now I think they are taking utmost care to their customers. Please do continue the same.”
6AM - 10PM
222 Congleton Rd N“Lovely friendly staff...... Why on earth do you not sell. Fresh mashed potato or the mashed root veg as you do in your larger stores?? I end up going to the tesco or aldi or lidl after work it's 2 mins out of my way, but they sell it! And I end up buying wine etc too!!! Who wants to mash potatos at 8pm when you've been on the road all do?!”
6AM - 9PM
6-10 Southall Way7AM - 11PM
589-591 Leek Rd“I am a regular customer at McColls, I think your shop does some great offers!The customer service is excellent, the staff are always friendly, polite and eager to help.Yesterday the customer service went above and beyond.I don't drive and I was in a taxi on my way to work, I realised I had no cash on me, so I called McColls to use the cash point.I had forgotten my PIN number and was about to block my card, I was in such a panic to get to work on time, and a staff member called Wendy borrowed me the money from her own pocket, I was so grateful, I really didn't know what to do, I returned the money to Wendy later that day.I just wanted to write a review to show just how outstanding the customer service is in this shop.I do hope the shop assistants are getting the recognition they deserve.Thanks again Wendy... Your an absolute star and I really appreciate you going that extra mile to help me out.Gemma x”
7AM - 10PM
75 Wimborne AveOpen 24 hours
Stoke RdOpen 24 hours
unit 4 Amison St
“Beds are very comfy, and rooms are quiet and clean. Staff friendly and helpful, especially Adrian who looked after us when we ate in the restaurant (food is delicious!), coming up with a great alternative choice of ingredient in my wife's rose sangria when one of them had ran out, thanks!”