February 2024 by Angela Bucknall
The staff here are so helpful and kind. Never too much hassle to help. I was struggling with getting a doctors appointment so Aman suggested some vitamins and the problem went away in days. So very happy. Always a great service
January 2024 by Charlotte Murray
I have used pyramid pharmacy on Millbank from when they took over ownership and have been very impressed with the service and promptness of ordering and receiving my medication. The staff are welcoming and helpful. I was also offered a free blood pressure test which is really reassuring during times when G.P surgeries may be busy. Overall excellent!!
December 2023 by Simran Chana
Ever since this pharmacy got new owners the service has been great! Really friendly service. Credit to the team as they are a lot more efficient. Highly recommend! :)
October 2023 by Anonymous User
Criminally incompetent. Please don't bother, it's not worth it. Send your prescription to Marston Road, Boots, literally anywhere else.
October 2023 by Pip Belle
Great little chemist open when others aren't good customer service
April 2023 by Anastasia Nelson
Friendly and responsive staff.
March 2023 by Ana Nelson
Friendly and responsive staff.
December 2022 by james Butler
Absolutely dreadful. They don?t answer the phone. Go into the shop the staff are slow; surly and think they are doing you a favour. Complained to their Head Office didn?t even get the courtesy of a reply. Clear from all the negative comments that they are not bothered!!
October 2022 by Andy C
Never answer the phone. Also don't feel in good hands in regards to scripts. I've been without my medication now for nearly a week and can't get anyone to tell me whats going on.
October 2022 by Lewis Fox
Just horrendous. Constantly reject my prescription due to ridiculous things. Most recent issue is the pharmacist read the ?2022? in the date as ?2002? and refused my prescription. I?m now 2 months without my medication,
August 2022 by Simon Woodward
Consistently terrible service.. I frequently wait 30 40 mins to pick up my prescription.. They are clearly so disorganised..constantly losing patients prescriptions..they?ll often give you half of your prescription.. The girls work hard but it?s a disaster area.. Never go here..
June 2022 by Susan Butler
Pharmacy very rarely has my prescription ready even after a long time.. always have difficulty finding it..and if they do find a there are usually bits missing..do not recommend..
March 2022 by Judy Eades
Didn't give me my important medication ( anti seizure meds ) wasn't in the bag when picked up my meds, rang them and was told they hadn't got them in stock, but clearly forgot to mention this when I picked them up !! Very incompetent and also keep you waiting ages too, my first time using this pharmacy and it's not a good first impression, to leave out a vital medication is disgusting, staff need a kick up the backside.
March 2022 by IVAN DODD
Excellent fast service
February 2022 by Mags Yeo
special thanks to the team at Millbank Pharmacy. so very helpful in every way. thank you so much.