March 2024 by Ludovic Gyorfi
Just had the MOT yesterday and today I have realised that the handle for the engine hatch is not in the right place (see picture) I went back to the garage and have complained about it. Now I can't open the hatch. I was booked in for next Friday to investigate the situation. I'm curious of the outcome. I could've been informed at least that it is broken but that didn't happen. Updates to be posted after the investigation results.
February 2024 by A H
I won't take my car here since they removed the underneath tray from my car and never returned it or let me know about it. It had only been to them. I now have to cover the costs of replacement.
January 2024 by Josh M.
LICHfIElD, Vulcan way. terrible service, front desk staff member delinquent. whole outfit very unprofessional
January 2024 by Junaid Rahman
Unfortunately my auto transmission could not be repaired here
December 2023 by S C
Had a diagnostics appointment booked in for Weds afternoon due to a warning light on my dash being displayed. Arrived on time, only to be told there were no staff available to check my car and perform any necessary work.This was then made worse as I was then informed that they wouldn?t be able to reschedule me and were aware of the staff shortage since the morning but hadn?t contacted me to save me the journey? I received a very empty apology from the staff member on my way out of the door. Shocking service and wouldn?t recommend anyone to make an appointment with this garage.
December 2023 by T Fantini
Always awesome staff.. always there to help in the best way they can. They are kind and considerate and always give you the work that needs to be done. Awesome
December 2023 by daniel roberts
MOT failed on the tyres and Matt went above an beyond in sorting out a same day replacement to get an MOT pass.
October 2023 by Zagdan Krzysztof
Avoid, these are not mechanics, far from it, typical basic servicing stations will charge £1000 for major problems and send your car to specialist mechanics. Avoid, don't waste your money. Change the oil, I'm still not sure if it's enough for qualified people to do it, or if they put too much or too little in it. What kind of mechanic's work for 12,70?
October 2023 by Neil Vaughan
I took my car here to have two tyres fitted to my BMW which was booked through BlackCircles. After collecting the car, I took it home to discover that the tyre fitter had damaged one of the alloys. I immediately contacted Halfords and the manager told me to bring it back to show him. I returned and showed him the damage, and he immediately refused to accept any responsibility for the damage saying they couldn?t possibly have damaged it. The car was immaculate before I went to Halfords Greyfriars and has been damaged by them AVOID HALFORDS AUTO CENTRE GREYFRIARS, STAFFORD. I?ve contacted head office and await a resolution.Edit: I was compensated by the area manager to get the alloy refurbished. I guess the branch manager wasn?t telling the truth. Avoid.Service: Tires
August 2023 by Ben Elard
Absolutely awful service twice they have failed to pick up my work vehicle and then failed to bring it back when they could not complete the work leaving me in able to work after it been arranged for pick up and drop off very disorganised so do not use this serviceService: General repairs & maintenance
July 2023 by Hannah Richardson
The boys here looked after a me when I realised my MOT was due to run out. I was in Stafford visiting family, I'm from Wales and had a right old panic! Absolute super stars. Will be taking a trip next year to get it done here.. thanks again!!
June 2023 by Helen
Took my car into Halfords this week after the clutch had broken.. Recieved brilliant service from the wonderful staff .. I spoke to both Liam and Louise who were lovely and amazingly helpful. My car was fixed quickly and efficiently and I was very impressed. .. much appreciation to everyone at Halfords ?Service: General repairs & maintenance
June 2023 by Ella Grace Edge
Had my MOT done here and when it failed I was going to have real issues getting around for the next week. Liam went above and beyond to ensure the work was done the same day. I could not be more grateful for Liam?s professionalism and excellent customer service. Thank you very much
May 2023 by lauren simcox
i had Raj help me with my car, he was very informative and kept me updated regularly with my car. was super helpful with questions i had also, he was fab and great at customer service!Service: General repairs & maintenance
April 2023 by callum Dobing
Treated with the A1 customer service. Great team onboard and complete the job on time. Definitely recommend bringing your vehicle here for any sort of work.Service: Auto maintenance
