March 2024 by rosemary jagger
Does what it says on the tin! Decent room at reasonable price
March 2024 by Ian Thompson
Great location for staying over when visiting Alton Towers, not too far away, great rooms, friendly helpful staff and good restaurant next
March 2024 by Tracy Walsh
Great location and good rooms for the price. Staff always
March 2024 by Lynn Bray
Had an overnight stay here for a family party. Room spotless and, even though the hotel was pretty full, very quiet. Special mention for all the restaurant staff on Sunday morning 3rd march. Every table was taken but the service passed smoothly and efficiently. Staff extremely pleasant and helpful. 10 out of 10.Food & drinks: Quality.
March 2024 by Tony Bernard
Typical Premier Inn. Good rooms/beds.Very helpful staff.Credit to their company.
February 2024 by Avionne Downing
Convenient locationStaff are friendly and helpfulRestaurant was shut for the week but ubereats had quick
February 2024 by Tweedie
Standard Premier Inn experience. Great value, quality rooms which are quiet and provide sanctuary for a night. We stayed whilst having an evening event at the National Arboretum. There?s plenty of parking and a Beefeater next door for a drink or food.
February 2024 by Graham Treadwell
Perfect hotel catered for all our
February 2024 by kate morton
Great hotel. All the usual features and located next to beefeater for your meals. Morrisons across the road for bits. Near bus stop if you don't want to drive.
January 2024 by skyline
The staff are exceptionally courteous, the pricing is reasonable, and the area is notably secure.Safety: Exceptional
January 2024 by John Mills
Absolutely fine. Family room was large enough for us all, the staff had kindly left out a couple of Christmas treats and everything was just what we needed for an overnight stop.
December 2023 by Dave Harper
Had a phone call 24 hours before my booking from felicity to see if she could do anything for us like booking into the restaurant on site and was were we staying for a special occasion. We said we had booked into a restaurant for our company Xmas meal but would love it she thought she could leave us a surprise. Arrived and found that felicity had left a personal postcode saying that welcome to the area and hope we have a great company meal. And left us also with a few chocolate biscuits. What a wonderful thing to do.The room was Immaculate and spacious.The staff on reception, shout out to Felicity were very friendly and helpful and smiling.Overall a fantastic experienceNoteworthy details: Felicity needs a pay rise
November 2023 by Raigho Husky
Good location but reception staff couldn't answer simple enquiries. Tried to extend my stay but despite hotel being empty this was a complicated task that ended up being more of an issue than making new plans.
October 2023 by Mark W
Friendly/helpful staff, as always.Had a good room (new style) this time, which is much better than the existing rooms. Great location, especially for food and drink - Beefeater next door, Morrisons accross the road, McDonalds also within walking distance, a Carter & Miller restaurant, and an excellent Toby carvery no more than half a mile away.
October 2023 by phil coomer
Welcome from receptionist was warm, friendly and proactive.Corridors smelly, carpets heavily stainedRoom a bit wornAnnoying motor sound at all times. Not air con unit or bathroom extractor, not sure what it was
