December 2023 by Beautiful Spirit
Rudely spoken to yet it?s the public that are paying for their so called ?service? The people who ran the post office prior to these were extremely friendly and helpful. I may contact the main postal service to complain. We don?t go in there to be spoken down to
October 2023 by Bling King
received fantastic customer service. The staff was helpful and attentive
April 2023 by Agata Gwó?d?
Past few months I had same service done in there. Today I went and lady told me she can't so it. So politely I told her it is not first time when I am asking for that particular service and I had it done many times before but with another member of staff. Nothing changed that. She still told me she will not do it and if I had it done before there that is mean it was mistake. And I can go somewhere else. Funny thing is how come this "mistake" worked many times.
December 2022 by MJ Doggett
This is a wonderful post office and shop. The staff are always helpful and respectful and they have a fabulous selection of greeting cards.
May 2022 by David Harvey
Possibly the most un-helpful, un-willing, un-cooperative woman in Stretton. Well done.
April 2022 by Tatyana Gamisheva
Too small post office, sometimes you have to wait for a long time.
January 2022 by Mico Dabs
Always helpful and polite staff, very good and clear posted signs for social distancing measures, well ventilated too so you can feel safe popping in there.
December 2021 by Sam Kelly
Very rude staff, absolutely no customer service. Never had a smile after many times of going in. Act like the customers are an inconvenience
November 2021 by dek m
Always only one person serving. Relentless queues. Under staffed with just one person. Shocking!. Nothing to do with covid as it's always like that.
August 2021 by Daniel Pursglove
Went in by mistake to drop a Hermes parcel off. Could not see much from the outside and when I walked in I pretty much got shouted at by the man behind the counter. Only 2 people at a time which is fair enough in these times but be polite in enforcing the message. Won?t be going back that?s for sure.
August 2021 by Tansa Wood
Don't expect friendly service. I've tried for almost 6 years to at least get a smile out of the usual staff, only to be met with attitude and rudeness.Functionally, they've been fine. Some lost parcels here and there (not had any losses when I drop off to the depot), and they told my husband 2nd class signed for doesn't exist... but the vast majority turn up where they should.I'm grateful for the work they do, but I'm really fed up of the hostile service now and will be avoiding the branch whenever possible.
August 2021 by Hayley Groves
Tried to send a parcel with a pre-paid label attached and was told that they didn?t accept these labels and I would have to take it to the depot to send, or I could pay them now to do it?? Confused me a little as I?ve sent the same kind of parcel with the same label on before now problem but thought perhaps they?d changed their policy or something so fair enough. When I took the parcel to the depot, the man there explained that that post office probably wouldn?t accept it because they don?t get any money for a pre-paid label. I agree that one woman that works here is particularly miserable but it?s never really bothered me in the past because I just need things to be posted and you don?t know what people have got going on in their life but I?ve never had a cheerful exchange there ?
September 2020 by Dzhuneit Ismail
5 star service. I am sending parcels and letters almost every day and the staf is always good with me . And what I saw , they are very helpful with the other people as well. Explaining everything. Great staff . They deserve 5 star always. Specially in these difficult days. They are key workers. Thank you very much for the great job .
August 2019 by Nicola Williams
Brilliant service!
June 2019 by Alisha Ali
yes very good service need to get these stars back up!!!! ALREADY DID I COMMENT AND I WILL AGAIN TILL IT GETS THE STARS IT DESERVES
