October 2023 by Dorina Balan
Post office is extremely busy and not enough staff to serve the customers, I wish this message will make a difference!
October 2023 by Ms world 2
Normally if you're this slow, any other place they will say "pull you're finger out, there's people waiting" obviously not the case here... Bit too slow
October 2023 by chantel miller
Served by Joanna, friendly and helpful. Excellent service
October 2023 by Heidi Salisbury
Another positive review from me with another 20+ parcels (I?m decluttering my craft room)this time a huge thank you to Joanna. Wonderful customer service, very friendly and efficient in helping me to post my goodies. Thank you so much ?
November 2022 by Angela H.
Last time I posted an envelope and the post office was almost closed, but still a nice lady served me by taking my envelope. Thank you ???.
August 2022 by JENNY Tomes
Posted over 20 parcels of various sizes yesterday with a mix of special delivery, signed for and standard. The lady who served us was friendly and professional throughout.
August 2022 by Piotr Celjan
Really unhelpful, poorly presented lady with bad attitude refused to scan a QR code for a return label. It is unprofessional to look like this and behave even worse as a public representative of any company. I would suggest avoiding this branch.
May 2022 by Bob Murphy
Don't usually write on these but...apart from two of the staff that are helpful the rest need to go on a customer care course, very rude and don't think they know how to speak to the public in the right manner. I always feel they like to wind people up!Episode 2. Youngster with glasses wouldn't take my parcel due to it being very slightly over weight, I said I would pay for the extra but she wouldn't allow this, I said ok I'll drive the 5 miles back then, which she yelled "well it's not my fault". So I took it to another post office who said no problem we'll send it for you, it's only very slightly over 2kg.
May 2022 by Adam Cummings
Great staff and always polite better than the staff in Tutbury
April 2022 by Nigel Morley
After the sour faced assistants at Post Offices nearer to home, Burton was like a breath of fresh air. Renewed my driving licence today and nothing was too much trouble for the lady who handled my inquiry. Top-notch service.
December 2021 by NuB-2
Third chance given! Never using them again! Every time, my parcels seem to stay there for three days before they can be bothered to send them! In addition, I pay extra to have them tracked so that my customers get their purchases on time! Fat chance with this post office. Diabolical service.
August 2021 by Haroon Rasiat
2 times out of 3 have to wait 20 minutes or more because the staff there never seem to rush even when there is a queue of 15 people waiting. Most of the time they have only 2 windows open serving customers even tho can see 4-5 ladies behind the glass . I mean I understand they've got other things to do as well but when there is a long queue that ends next to the exit they should do something about it. The staff is very polite tho but pace is an issue. Maybe lack of management.
August 2021 by Daniel Churchley
Usually quite a long wait. This office also doesn?t seem to currently offer the full drivers license replacement service even though the technology is clearly there and the service is advertised. The staff are friendly, but just a little slow.
August 2021 by Ged DoubleG
Literally got to spend 15 minutes minimum waiting each time. Staff there don't seem to rush at all. Sometimes there are 3-4 women and only one window open with 10+ people waiting to be served, come on!
August 2021 by Venona16
Is it a coincidence that whenever I sent in asda, my letters do not go to the US. Young staff must stick badly postage stamps. :/
