November 2023 by Malcolm Ireland
Always have what you wantPleasant staff
October 2023 by s pantall
Great place for tools and great service
October 2022 by wayne knight
Great service in store, good quality products
April 2022 by Steven Gill
The two lads that work in the shop are bloody BRILLIANT... from the second I walked in - NOTHING was too much trouble. Very knowledgable and extremely HELPFUL.... thankyou from Maverick Coatings (Steve)
December 2021 by Dave Ward
Great place. Very knowledgeable staff.
November 2021 by Carol Brady
Needed some help with some connectors for a water pump. Staff couldn?t have been more helpful and really friendly and were able to sort exactly what I needed. Wouldn?t hesitate to use again. Thanks lads ?
July 2021 by Danial Rogers
Friendly helpful staff. They know what there talking about which is always helpful. Definitely being doing business again soon thank for a pleasant transaction Karl
July 2021 by Ashley Margerrison
Excellent service and friendly staff as always. A special mention to Karl Herrod for his excellent customer service second to none. Late in the day delivery for click and collect orders to the shop meant I might have to wait another day (day 5 since ordering) as they'd have to process the delivery. However Karl very kindly understood my situation and went above and beyond to get my order ready before close. In the 10+ years I've been to this store I've never once had an issue with anything and would highly recommend... especially for customer service.
July 2021 by sarah clements
Why should you have 5-star rating and if a person has got asthma they're not allowed in the shop why is it wrong for one wall for one and one more for another so you're breaking the regulations
June 2021 by Mark Gilmour
Had a problem with a DA polisher and was glad I'd bought it here rather than an online seller. I was expecting a repair under warranty but, as it could be seen to be hardly used (like new), I was given a replacement. I will definitely be shopping here again for the great customer service :)
February 2021 by sam boyce
Fantastic place. Karl, Simon and Lewis in there really know there stuff. Helped me get all the right tools for the job and explained the best and safest way to operate them. All this with social distancing themselves at all times. Well done lads, will definitely be using you all the time for power tools. By the way job went perfectly as per your instructions.
February 2021 by Matthew Waine
The shop felt Covid Safe and the staff were all very helpful. I found one of the staff Karlo to be very informative and knowledgeable, went above and beyond for us. Would recommend to other friends.
February 2021 by ben harrison
Excellent service. Any advice or tools you need for the job..this is the place to go..all the staff know what there talking about. Dealt with Karl many times.Simon,Lewis tom.i won't go anywhere else..
February 2021 by Jono Stone
Great place and great prices staff always friendly Simon knows his stuff and has always gone out his way to help...Great work guys see you again soon plenty things need to buy
February 2021 by Dale Humphreys Brett
What can I say I've used Derby shop all these years but my god this shop and its staff are a cridit the your company. Friendly helpful social distancing cheers guys for your help in getting my tools sorted and Karl top man
