March 2024 by Steven Myint
Excellent service. Was a delay in receiving the sideboard but the managers were highly responsive to responding to queries. Would buy from them again
March 2024 by Rob B
We researched a particular range of furniture online and visited the showroom to see the actual pieces. It's a very relaxed environment with no pressure, just knowledgeable staff who were able to advise us of prices and possible delivery dates. Both were agreeable so we placed an order. Delivery was within the quoted timeframe and it was assembled by two lads who were very polite, efficient and tidy. Excellent service by everyone involved and I would highly recommend them.
February 2024 by Kate Ramage
Had a fantastic experience with this business. They held onto a couch that they made for me months past my original request date for it due to issues I had moving into my new place. Very kind and accommodating. Delivery people were top-notch as well. They will definitely get my business again in the future
February 2024 by Andrew Wileman
Excellent family run firm offering excellent quality furniture at good prices - highly recommend.
February 2024 by R W
Great price but better still amazing customer service; very professional. We will definitely use them again!
January 2024 by Gordon Halford
Excellent service. Very good communication throughout. Also great delivery & assembly of our new table. Would highly recommend ?
December 2023 by Martin ?Fozzie? Foster
Good communication from the first point of contact. Good pricing on two Sherborne power recliners and delivered within the timescale indicated. Delivery on the day was also on time with the furniture delivered to the room and put together and checked before leaving. Excellent service from start to finish
December 2023 by ELAINE BAYLISS
Fantastic service from start to finish.
November 2023 by Lynda Grote
Highly recommended. We ordered a Wood bros sofa from them. Competitive price and very helpful service throughout. Well informed around delivery and kept up to date with delivery time. Well presented, courteous, polite and efficient delivery staff.
October 2023 by Sue Simpson
We?re absolutely delighted with our new Burghley sofa and chair. They look great, are very comfortable and fit the room perfectly. Delivery was very quick and efficient and a very friendly team set it up in what was our dining room and is now a lovely relaxing place to sit and read or listen to music. Thoroughly recommend both the furniture and the Haynes Furnishers team. It?s always a bit of a worry when you buy something unseen online but this is like dealing with a traditional shop but using modern technology.
October 2023 by Karen Watson
I am very happy with my three piece suite and the service provided (ordering, payment, delivery). The guys at Haynes Furnitures were very approachable and helpful and kept me well informed regarding the progress of my order.The delivery of my suite was also handled efficiently and the delivery guys, Dan and Darren, were very friendly and helpful
September 2023 by Jackie Shanahan
Outstanding customer service from initial enquiries to after delivery. Particular thanks to Steve and Carl who always took the time to deal properly with my many questions, either by phone or email, always answering quickly and very helpfully. The furniture is beautiful, at the best price that I could find online and the delivery men were excellent. I would not hesitate to use this company again and am so delighted that the very highest standards of customer service can still be found.
August 2023 by Jackie Powell
Excellent company in every way. Best price we could find anywhere, extremely helpful and friendly staff and the guys who delivered couldn't have been more polite and conscientious. We would highly recommend and will use them again if we need any more furniture.
August 2023 by Tracy Rhatigan
Found a Laura Ashley sideboard here we had seen in another High Street store at a more competitive price and no added delivery charge so bit the bullet and ordered. Response was swift and delivery of the item was well within the approximate delivery time quoted at the time of the order. Great communication regarding delivery and the guys were super friendly and efficient, taking away all the packaging and leaving us with a lovely addition to our dining room. Thank you
July 2023 by Glen Eastwood
I had searched the web to find a matching chair to one bought 4 months ago locally to me, and I found it on eBay and brand new. Haynes were selling it and it was the exact matching chair, colour way , same wood tone too and good price, they also included delivery. The service on the phone was great, they took the chair off sale immediately and took my details and emailed receipts, delivery confirmation and a delivery date confirmed . The salesperson was helpful friendly and polite. The delivery too place exactly as arranged and the guy was really nice and cheerful. All round Great 5 Star service .