February 2024 by Alli B
On arrival Neringa greeted me with a lovely smile, and nothing was too much trouble. It was a very pleasant shopping experience.
January 2024 by Emma Simpkins
The assistant was extremely helpful, I wanted to look at a bracelet, which she fetched from the window, along with the matching earrings. She put the bracelet on for me. Made a note of the earrings code for me, in case of a future purchase. Extremely helpful.
January 2024 by simon goodwin
Fantastic customer service, very friendly and I was happy with the price, it will be my go to shop for my wife's presents from now on.
December 2023 by David Moore
Excellent friendly service
December 2023 by Chris Boulton
Wonderful and helpful customer service- thank you
November 2023 by Brian G.
Sadly there is nothing that I can recommend about this little jewelry store in the Octagon shopping mall, Burton on Trent. We weren't looking for anything fancy but Mrs G wanted some silver ear rings for a prestigious event next week when she is presenting- and dangly silver earrings with the new dress are a must. She found what she wanted in the window and started talking with a woman server. I wanted to sit but even though the store was empty of any other customers I was not allowed to sit in chairs since I was not buying diamonds!! What the H!The price displayed on the earrings and in the window was £25 but when the woman went to ring them up she said that the price was considerably higher. The manager (who she called over) said there was nothing he could do and we would have to pay the higher price. I pointed out that that would be illegal - to which he muttered "I know" and then we walked out - of course.Never again!!!Review #76 2023
October 2023 by Alice Coates
Was very good service polite and very helpful
October 2023 by Richard Redding
Staff eager to help and full of knowledge.
September 2023 by Stef
Great experience with them . I love all the jewellery, great products. My husband bought me earings ,the engagement ring from them they have a good quality
May 2023 by Barbara McArdle
Faultless service. Polite and helpful.
December 2022 by Redrooster12 Redding
Donna, the diamond specialist was extremely helpful in choosing the right diamonds. They were got specially for me in the time advised.
November 2022 by Terry Hazell
On an impulse today, I visited your store in Burton and bought an inexpensive Accurist wrist watch. I was massively impressed by the courtesy and professional attention from your young male representative. From my background as a high flying company director I would rate his future career highly, being an impressive member of your obviously successful company. I will return !
October 2022 by Pat Holland
Friendly, professional staff. Nothing too much trouble, staff very patient. Thank you
August 2022 by Caron Roden
Very professional service. I was buying a Hugo Boss watch for my son. The assistant had several watches out for us to look at which you don't usually get in other shops. We needed two links added which were free of charge, again you don't usually get that. I woul definately would recommend the Burton branch to friends and family.
August 2022 by Lindsey Whyman-Fox
Lovely staff, so friendly and helpful.
