February 2024 by Laila Ali
It?s the first time using construction supplies hardware limited (online order). Extremely competitive prices (Don?t think they can be beaten on price) for what I needed (door handles, hinges, locks and latches etc?). In addition to their competitive prices, they also offer a volume discount (based on purchasing 3 or 8 or 12 of the same item) which is amazing. Website it seamless and your are able to find everything if you know what you are after. Super speedy delivery by DPD (next day delivery from dispatch). Upon inspection there were a few defects, so I emailed Dan with photos showing the defects, who was extremely responsive and received the replacements the next day (less than 24 hrs in my case). Extremely happy and grateful with the level of customer service I have received. If I?m being totally honest, I haven?t ever experienced this level of customer service before. I will be certainly using this company again. I would also strongly recommend this company to anyone without hesitation, as I don?t think you can beat this company on price and customer service.P.S. thank you for the toffee crisp, it was a nice treat.
October 2023 by Russ Warren
These guys can get everything you need at the best prices & very friendly helpful service 5 stars ??
January 2023 by Manpreet Johal
What an amazing team. Always willing to go the extra mile. Nothing is too much. Highly recommended.
October 2022 by Edina Rokus
What an amazing service and customer service (thank you, Dan)The door handles that I have chosen were 50% cheaper then anywhere else. I have ordered them and got them in 3 days. One of them was damaged and called their number. Straight away I spoke to a guy named Dan, who asked me to send some picture of the handle. I did, couple of minutes later he sent me an email saying the new handle will be with me the next day. Outstanding work. I will use them again for sure.
December 2021 by Iain Marr
We bought a door and windows from a company called Wooden Windows of Stoke on Trent, the door came with hardware supplied by Construction Supplies Hardware Ltd.Unfortunately, one of the door handles started to show deterioration after only a few months. The issue was passed to Ed Wallis of Construction Supplies to resolve and he immediately sent new handles free of charge. It turned out that the handles were difficult to fit without the back plates, so as soon as Ed became aware the back plates were also dispatched.This was excellent service from a supplier where we were not a direct customer and, because of their action, it is a company that we will certainly look to again and would recommend others to do so.Iain and Janet MarrNewchurch in PendleLancashire
September 2021 by GeorgiaRattle
Fab customer service!! So helpful and nothing too much trouble. Brilliant selection of high quality brands at reasonable prices. I shop around for a good deal and Construction Supplies Hardware wins every time. Thank you so much to everyone at Construction Supplies Hardware LTD!
April 2021 by Mark Kelsall
I have been using Construction Supplies for many years and struggle to find anyone else with the same customer service and competitive prices. I would not hesitate to recommend them to anyone.5 Stars
April 2021 by Amy Morris
Took almost 4 weeks for them to actually process my order - which was promptly cancelled and refunded. Appreciate the circumstances with COVID19 but don't take orders and advertise goods if you're not going to even process the order or even respond to queries for such a long period.
September 2020 by Andrew Jones The VATman Ltd
I called this company on the off chance, I'd bought from them 12 month prior via eBay and was doing my vat reclaim. It was more in hope than expectation. I spoke to Jack who went out of his way to assist me in getting the invoice to me, all within 10 minutes. They had my money, it was not a big sale but they were happy to help and assist. Good old fashioned values. Well done
