July 2023 by Google user
This is my review for Doctors not the receptionist.\\nThe receptionist are very friendly but the drs are m-------.\\nThis is the worst one. Careless\\nThey don't deserve a single star either.\\n*************** Careless
June 2023 by Aslam Mohammad
This is my review for Doctors not the receptionist.The receptionist are very friendly but the drs are m-------.This is the worst one. CarelessThey don't deserve a single star either.*************** Careless
February 2022 by xx_grapell _xx
I give just one star because I can't give -10Terrible service,rude and arrogant staffThey don't deserve the title doctor or medical staff!!!!My homage to all doctors in UHDB especially emergency room and 999Thanks to them,me and my baby,we are aliveNever seen my GP, never took any appointments (the surgery is ALWAYS very busy??!!!)I losted my job because of the receptionist who didn't register my pregnancy (I called her around 50 times to ask for midwife), and of course without proof of my pregnancy,I couldn't keep my job.I losted my pancreas because nobody made me the normal check in for pregnancy.My surgery was close,they didn't open the doors,they didn't answer the phoneAnd more and more and more....The pandemic is not the problem,the hospital worked and continue to work to help the poor sick people who have a non-working surgeries!!!They have families too but they know what the title doctor means
November 2021 by Oly Oly
I just have no words to say about this GP. Probably the worse ever. Always only problems with reception and Dr as well, seems like they didnt study at all
November 2021 by Lukas Sasnauskas
Been sick for 3 weeks, was calling everyday for few hours to book appointment, when finally I get my turn on phone, they just hand up and u have to call again... Trying to to book appointment by going to clinic, said only booking via phone... Emergency appointments all book... Literally u can die while waiting to get some help from there..
July 2021 by Valensio P
Asking to pay 40£ for 3 years and 4 years kid after accident injured
July 2021 by Kalafior Rzodkiewka
Horrible reception staff, mean, disrespectfull and lazy. Making impression like they would be doing their duties because of punishment. Doctors are completly opposite tho.
May 2021 by Tiara wever
Doctor Saraf was very and patient with me. She gave a clear explanation to all my questions. She is very kind.Thank you Docor Saraf for your wonderful service
September 2020 by Ben Goodwin
I have used this Surgery for around 15 years. Both receptionists and doctors have always been pleasant, helpful and professional. Waiting times are comparable with other surgeries in the area, however staff have always accommodated urgent requests where possible.
September 2020 by Ch Abid
Very bad surgery. Only use, if is no choice left on planet. The management hire reception staff for bullying and yelling on patients. Also if you ask complaint from the answer , 'we do not have... do what ever you want? ' that is great NHS service.
July 2020 by madad chaudhary
Worst practice in burton on trent treat people like animals receptionist lady rude and arrogant should not on this job change your practice if you can.
July 2020 by Madi A
Very rude and terrible behaviour from Asian receptionist, Move to another Surgery if you can, she does not bother at all, unfit to serve at Health care departments.
July 2020 by Trevor Hollingworth
I have had to move to this surgery and have found the staff and doctor's really accommodating.
July 2020 by The Mcdonalds Shared Email
Refuse to let my mum make an appointment and constantly making mistakes. Staff have alro been rude to my mum.
July 2020 by Arslaan Ahmed
Terrible behaviour from Asian receptionist!Rude!She should not be on this job very rude .
