February 2024 by Susan Edwards
First class service from Crystal !!I had to contact the pharmacy today to get a prescription for my elderly uncle. Crystal in my opinion went above and beyond explaining that the item prescribed wasn?t available and that she would contact the GP to find a suitable alternative that they had on the shelf to ensure that my uncle received prompt treatment. She called me back to update me that the GP had prescribed an alternative and that they would deliver this afternoon. What can I say but a HUGE THANK YOU!! You truly went above and beyond.
February 2024 by benjamin Shuttleworth (benj)
Incompetent unorganised and pass the book reported to gpc avoid
June 2023 by Lewis Stephen Latham
Seem to have gone to pot over recent months. Why don't they answer the telephone? Chasing repeats is now a monthly occupation,
May 2023 by kevin shale
Im not being notified by text that prescriptions are ready, although they have correct number, also if counter person is on phone, no other staff will serve at counter.
April 2023 by Jade Edge
Friendly and efficient service from always kind and compassionate staff who are always very happy to help and provide advice.
March 2023 by Keri Yates
Just spoke to the most rudest receptionist. You say be kind at your front door , maybe you should also take the same message to you telephone manner.
February 2023 by Paul. M
I have been using this chemist's for many years and for the last 15 years monthly for my prescriptions. Recent problems in obtaining the correct prescription from the surgery has seen the staff at Northwood go above and beyond in sorting this out for which I am most grateful.Always attentive, courteous and helpful they really are deserving of five stars and a recommendation.
January 2023 by Sue Terry
Last 3 months repeat prescriptions have gone missing even though given in over the counter. What is going on with this place!
January 2023 by B
Friendly staff, good service
January 2023 by Phil Arundale
Much better then the chemist I used to use for my repeat prescription. They used to take a week. This one is usually the same day from submission. The text notification when ready is brilliant. Thank you
December 2022 by Jordan Ellie
Twice in a month now the guys and gals here have helped us so much more than other could and went above and beyond to help us source antibiotics for my son and reassure us where others failed.Thank you all, have a wonderful Christmas
November 2022 by Karen Franklin
Chemist staff very helpful as well as delivery driver. ?Difficult sometimes only when the Drs mess around and send the prescription to wrong chemist which is not their fault.
November 2022 by Pennie Buckley
Excellent service, prompt delivery, friendly service
June 2022 by John Game
Found this the most dis-organised Pharmacy in BurntwoodI have ordered one week in advance & still have to wait 10-15 mins when going to collect. this hasn't just happened once its every time.Needless to say I have had enough of their incompetence & will not be using them in future.
May 2022 by B MM
Friendly staff, good service
