February 2024 by Fully Justified
Friendly staff in a well presented store. A fantastic and warm experience. Well done.
February 2024 by Abbie Fletcher
Me and my mum came for a reiki treatment yesterday in the spa at sandersons with Angie, she was very professional and it was the most relaxing experience. She was very knowledgeable and is amazing at what she does! We have re booked with her!
February 2024 by Megan Fletcher
Ordered a dress off here and it arrived so fast! ??
January 2024 by Matt Sharp
Ordered a Christmas gift on 20/12 and paid for DPD 1-day delivery to ensure it would arrive in time. Item never arrived. Received an automated "order refunded" email on 28/12 with no explanation or apology.
January 2024 by james young
Top shop went out of their way to help me.?
December 2023 by Jack Chamberlain
I made an online order, using this company over (cheaper!) Amazon, as they?re a physical store and wanted to support the high street even if I wasn?t able to get to a store. They refunded my order three days after the purchase without reason. I assume it?s because they don?t keep accurate stock levels on their website. The basic refund email suggests I returned the item (I did not) and makes no mention of the P&P being refunded as well. Terrible service, use Amazon or John Lewis instead if you?re considering buying from here.
December 2023 by Dav Ave
Ordered a Barbour scarf on Monday and paid 6.95 gbp more for next day delivery.Now is Friday and according to dpd they tried to collect the parcel but the store was not ready? this is a Christmas gift for my father and tomorrow I have the flight to Italy.Customer service apologise but then disappear when I told them they need to refund the money I paid for a service I never got. (They obviously need to refund the next day delivery as they failed miserably and made me pay for that).Maybe the in person store is ok but if you want reliability buy from Amazon and stay away from them
December 2023 by jennifer newley
I purchased a pair of leather boots only to receive a secondhand pair that have been worn. I thought it was just a battered box. I am disgusted and can?t get anyone in the phone. As I have paid my daughter will not be getting her Xmas present. Never again. I actually did not want to give any stars but needed to post this review
December 2023 by Wendy Gibson
Excellent service. Ordered on Saturday morning and received my parcel on Tuesday.I have nothing bad to say about my experience and the company
December 2023 by Caroline Brooke
Lovely shop selling beautiful things. I always leave with a much lighter wallet.
December 2023 by Sam Gaukroger
On line order , no issues delieverd quickley , packaged and wrapped well. Will certainly use again
December 2023 by Adrian Guise
Bought a lovely coat for Christmas. Cafe was superb.
December 2023 by caroline wardle
The worst customer service ever. I ordered a pair of UGG slippers to be delivered. They never turned up as Sandersons had given the courier DPD the wrong delivery address. After several emails to Nicole I was told there was nothing that could be done, even though the mistake was with them, so the outcome is I have paid for a pair of slippers and delivery and have not received them.
November 2023 by Caitlin Emma-Louise Smith-Walker
Today i visited this gorgeous looking shop but what made it is the service! Thank you to an individual called Louise s she was absolutely brilliant went above and beyond to help, very professional and such a pleasant person. Thank you so much!!
November 2023 by Cleaning Angels Yorkshire
I absolutely adore this store. Exactly what we needed locally. A local family run department store with amazing customer service. You really are made to feel special as soon as you walk through the door.Some stunning products, alot of which I was already purchasing but having to trudge into a town centre to try on and purchase.I'm shocked at the low reviews from people that say it's too expensive or that they havn't even been in. That doesn't justify a negative review unfortunately it just means this particular store isn't suited to your budget. The store doesn't dictate the cost of an item theyt stock. These are all branded items where the brand itself says what the minimum it should be sold for. And if you did your research as I do (as I like to get the best price on items) you'll find that sandersons is usually one of the most competitive stockists of them all .I highly recommend this store. There are not many shops nowadays that greet you as you enter and offer assistance. ?