December 2023 by Susan Splodge
Went to ask a younger woman a question, and I just said 'oh excuse me' and her response was 'WHAT' and she looked disgruntled the entire time she interacted with me. Didn't smile once. Then went to chat to younger male co workers and was all smiles! Maybe basic education on simple manners and how to treat customers is needed for some of your staff.
October 2023 by Shorif Ahmed
Good customer service and enough experience them about everything all kind off products available
October 2023 by Lesley Smith
Great store & variety
September 2023 by Mark Ravenhill
Nice large store with plenty of stock
August 2023 by Julia Clark
Thank you Paddy! What an asset to the store. He went above and beyond making what I believed would be a difficult task super easy. Nothing was too much, even down to calling my joiner to make sure what I was purchasing was right. Every Wickes store needs a Paddy.
August 2023 by Hannah Humphreys
Booked an appointment for a bathroom design (by filling in an online query and then speaking to someone on the phone). Turned up for it to be told the person doesn't work there any more and we would have to wait a couple of weeks if we wanted an appointment at this store. We will go with the quote we got from elsewhere.
June 2023 by Craig Thompson
Click and collect order made easy, straight to the checkout and gave them my name and pin from the text massage and my items brought out on a trolley, easy
June 2023 by Judith Davidson
I recently visited the Rutland Road store to purchase some sand and cement. I realised that I wasn?t going to manage without help. I approached one of the team (named Josh). He was extremely helpful and took me down the store to show me where the items were. Without having to be asked he offered to lift the items onto the trolley which he took to the cash desk for me. I was delighted when he said he would also put them in the boot of my car. I was extremely grateful for all of his help and wish him to be recognised for this hence my review. All in all a good experience.
June 2023 by Rod Blount
Wickes for me is a go to place for all my needs, just done a project in the garden and they had everything I needed in stock, the staff are helpful and friendly, that's why I keep going back, always great service.
May 2023 by Adnan Hussain
Not great customer service by duty manager Dave. Was rude and said come tomorrow to give the item back as it was faulty.I then asked for manager and he said I?ll do it for you.Ethics here very bad Honestly never coming back to Sheffield North branch of Wickes.
May 2023 by lesley thompson
Great store and very helpful staff.
February 2023 by Nikos Allk
It's OK but don't have all the things in that shop you need to Wait to order from other shop So you can take them next day
September 2022 by Shaun Fabiano
Spoke to the kitchen department to look at a kitchen and got fobbed off and told do book online as the lady on the phone couldn?t be bothered to take my details. No worries just bought a kitchen today from elsewhere.
August 2022 by Martin Bunting
They have a wide range of products and the staff are nice and friendly wheelchair accessible too
August 2022 by Nasamin Khan
Most staff are really nice but a few are extremely rude and very bad customer service. I will be going to BNQ from now on as the staff don't want us to spend in that store. The store manager isn't bothered aswell. Won't be coming back. Really not good
