October 2023 by Laura Gibbs
The lady serving was so rude! Went in to collect a prescription which had been sent over by the doctor and was told it was put on a different dispenser list and would be two days. I explained I needed the medication today as I had run out. The lady behind the counter was very rude and abruptly said ?should have ordered it earlier then.? With a face like thunder. I tried to politely explain that these tablets are not on a repeat prescription due to needing regular review at my GP so I can?t order them myself but she just scoffed, turned her back and walked away from me before I could finish explaining. I would have asked for a printed copy to go elsewhere but she didn?t give me the chance to ask. I did receive my medication and the lady pharmacist who gave them to me was nicer and more understanding of the situation however I will not be going back and will be going elsewhere from now on. I have anxiety and the medication is a common one for anxiety and mental health so to be treated like this has affected me more than most. It?s not hard to have some manners and diplomacy you never know everyone?s circumstances, nor should I or anyone have to justify the reasons for needing a prescription the same day.
August 2023 by Brian Henderson
Chemist what chemist's do it does your prescription
July 2023 by Arista Sunlee
Good option for medical purposes and other useful personal stuff.
July 2023 by Loki Greathall
Well is not a word I would use to describe this chemist. Girl on front counter, was rude and needs to learn some manners and customer service skills urgently. She rudely spoke to me and then needed me to repeat my name 3 times, I would understand if it was busy but I was the only one in there. This is my local chemist and often I get a text to say my prescription is ready to collect, then when I arrive to collect there is no pharmacist and so they can't dispense my prescription so why send the text! The only reason I give it a star is the pharmacist currently in there is fantastic and gives excellent service and advice.
July 2023 by Aristia Sunlee
Good option for medical purposes and other useful personal stuff.
June 2023 by Aristia Sunlee75
Good option for medical purposes and other useful personal stuff.
May 2023 by Jane Stevens
Worst chemist in the country...the slowest I've ever been into and they dont even try and hurry things on....I'll never go in there again...absolutly abysmal
April 2023 by Brad Wilson
would not even give 1 star to this place, the pharmacist is rude and big headed and the staff laughing in the back at people, definatley do not recommend to anybody.
December 2022 by Little miss want it all
Say they can?t get hold of meds but will keep you informed but don?t , need more staff short staffed if you call you will be waiting on the end of a ringing phone for hrs as no one picks up
December 2022 by Natalie Warris
57times over the past 2days I've rang this pharmacy trying to order my partners repeat prescription that's he NEEDS for them not to pick up the phone or THEY JUST hang up on you absolutely ridiculous!!!
December 2022 by Nat Lou
57times over the past 2days I've rang this pharmacy trying to order my partners repeat prescription that's he NEEDS for them not to pick up the phone or THEY JUST hang up on you absolutely ridiculous!!!
October 2022 by k
Why does noone ever answer the phone here?? Repeated issue! I've been ringing for over 20 mins in need of my medication!
August 2022 by dillm
Just don't answer phone when querying prescription status
July 2022 by deborah cross
Not very good service
June 2022 by Linsay Whyers
Didn't like how I was spoken to as I had run out of tablets .i had to wait for appointment with the nurse at local doctors because change in pill on the Tuesday and was told go to Richmond pharmacy on the Wednesday and a prescription would be there .On the Wednesday went in as I had no tablets at all and the staff serving come to me at the counter and I explained I had run out of tablets and then some trainee in the back shouted should have put your prescription in earlier then !as the tablet I need they said didn't have because they take 4 days to order.I then replied I would have put it in earlier but the nurse put me on them yesterday and said a prescription would be done today the next minute a box of my pills magically appeared ,they now have them?WHAT is wrong with general customer service ? I understand you are under pressures but a bit of manners doesn't cost you anything ?Then went in this month, all staff changed and couldn't help me enough ?.
