September 2023 by Carol Smith
Wanted to buy some sun cream no one wanted to take my money. Your loss my money spends anywhere.
August 2023 by Cdh
The black lady who works there is just rude refusing to sell me a nose spray the Dr had prescribed me just cos I bought some over a month ago. at the end of rhe day your a failed doctor so you work as a pharmacist i think you have a real cheek everything in that shop is 10 times more expensive than anywhere else your just ripping people off. . i give you 1 star cos it wont let me give zero stars. From now on I'll have my prescriptions done and buy all all my things from well chemist with everyone else..
July 2023 by Jayne Stanley
Incompetent staff at Herries Road in S5. Waited an hour for prescription then given wrong item. Should have been refunded but charged again instead. Took three visits to sort out, a whole afternoon wasted. No apology from staff member, Amanda. Manager was nice and said assistant was new. Some basic training and supervision needed to avoid possible fatal errors in future. Not the first time something like this has happened. I pity the elderly patients who have to use this pharmacy. They don't deserve such diabolical service and nor do I.Have reported to Head Office and requested my doctor not to send future prescriptions here. AVOID,AVOID,AVOID. Can't give no stars unfortunately.
July 2023 by The great ?the legend? Shadow
Great service and great people who work there can?t blame the staff for being short staffed or being busy, the people who complain are impatient idiots that don?t have anything better to do and think they come first so don?t listen to their comments they have never worked in a pharmacy.
June 2023 by Tracey Wood
Worst chemist I've used,prescription never ready,and never seen a load of staff with such bad attitudes and very abrupt. I rang there phone 5 times while stood waiting in shop,they deaded it on every call .
June 2023 by Joan Susan Daniels
Total shambles this place will never set foot through this door again Rubbish service with prescriptions don't know what their doing and very very slow
May 2023 by Patrick Baranowski
First time visiting this pharmacy in years and instantly remembered why I prefer to drive all the way to boots in meadowhall for my repeats.Was just stood their like a lemon for 20 minutes and no service despite there been several staff
May 2023 by Angela Fox
Absolutely shocking service at this chemist and don't ever expect them to answer the phone . 1 star is 1 too many
May 2023 by Amy Edwards
They NEVER answer telephone calls it's disgraceful. I feel so sorry for the elderly and disabled people that have to go all the way there just to make an enquiry of any sort. Shameful
May 2023 by Gail Watts
The pharmacy is very badly organised and have to go for tablets numerous times before you receive them
This is very annoying and frustrating especially for the elderly who have to keep going back day after day when they have said they will be ready.
i do appreciate it?s hard going and pressures of workload but if they know they haven?t got them or they are not ready don?t say that they are .
Also being rude to my elderly mum does not help either .
April 2023 by ailsa naylor
Diabolical service !! My prescription was sent to the pharmacy and seven days later I still hadnt heard if it was ready so I called in and they STILL hadnt done it !! The assisrant didnt apologise but only said they were short staffed and that the doctor doesnt send the prescription straight away. I went to my doctors and the receptionist told me it was actually sent SEVEN days ago. Excuses excuses. Unfortunately I wasnt able to give this pharmacy no stars or they wouldnt even have got this one. Disgraceful!
April 2023 by D Jako
Cant beleive all the bad reviews especially the waiting time dont get me wrong its normally empty in a morning and you still have to wait ten mins..im also type 1 diabetic and iv never not got my insulin,,but i get a text telling me when its ready..so maybe people should sign up and stop moaning....And if you dont like the service they provide go to one of the 5 other local chemist in the area
February 2023 by Graham Hancock
Tell you things by text such as prescription ready go for it waiting up to 30 mins for them to get it ready not very pleasant staff
September 2022 by Lu
Never have I ever come across across more incompetent set of staff. Absolutely unbelievable that these people are trusted to dispense vital medications to sick people. Customer service skills are sorely lacking as well.
July 2022 by Rebecca Makin
I?ve been left without insulin and other essential supplies for my type 1 diabetes on a number of occasions now. Please improve your service as it?s dangerous for patients who actually need their medication to survive! Not to mention unfair on those who struggle to make multiple journeys to the pharmacy to keep chasing up their prescriptions.I always give a plenty of time between ordering and collecting and still you rarely have all my items in stock, despite the GP having sent the prescription days or sometimes even the week before. I?ve even tried to call on many occasions and the phone was never answered.I?m aware it?s a difficult time for NHS services but I?ve not experienced anywhere else where standards have slipped this much.
