October 2023 by Diane W
Only gave me half the prescription. 3minths instead of 6. Regularly don?t have the medication in stock. When I returned for the remainder I was told it had expired I needed a new prescription and would have to pay for this again. The doctors confirmed they shouldn?t do this as the prescription lasts for 6 months
August 2023 by Jodie Reed
Make sure you double check your medication, they managed to give me the complete wrong medication which made me quite poorly over the weekend. Although the pharmacist dealt with it, the tall lady with the bleach blonde hair was rude and even tried to tell me it was the right medication. This has been reported but please double check, you never know.
December 2022 by pat Howe
This Weldrecks have always been poor, but today after coming from the Drs. needing to start straight away on antibiotics and steroids for a chest infection and asthma, I took my prescription in to them & its only next door, only to be told they had "No Pharmacist" as noone had turned up, this was now 11a.m. So nothing could be dispensed. I came home tried phoning no one was picking up, then another drive round there, 12o'clock & still no pharmacist. That is like a pub with no beer, only worse! I asked if I could have my paper prescription back to take to another chemist then they said they couldn't find it, so had to print me off another one. It beggers belief! I took my prescription & I went round to Boots at Drakehouse, handed my prescription in 10 minutes later I was back home with my tablets. I am seriously thinking of changing to Boots at Drakehouse now.
September 2022 by john greevy
Gave this 1 star because there is not an option for no stars went in for my prescription which had been ordered 9 days ago I was clean shaven when I went in.i had a full beard when I came out.there where 4 people behind the counter 4 in the shop. They lost 2 prescription claimed 1 had not been received.if you have nothing to do for a couple of hours it's fine
August 2022 by Cerise Steel
Staff are lovely and always get my dog water x
June 2022 by Catherine Graham
Shocking service. Always need around half hour when collecting as never ready even when you receive a message to say it is. Always a massive queue.
March 2022 by David Pearce
i stopped using this pharmacy i was fed of having to go back for my medication never got it in stock even though i had the same medication every month they never bothered they was wasting your time, if you dont get effiency go somewhere else
January 2022 by Caroline Batham
You'll be lucky to be able to collect all your medication at once , even wen your told to collect on a specific day. You can go back to this pharmacy everyday and they will still say "it will be here tomorrow " no wonder they have so many people waiting inside , everyone's told to go back !!
October 2021 by Terry
The most disorganised pharmacy ever, customer service is shocking , run round like headless chickens, not very good communication. The worsed I've ever dealt with
September 2021 by Taika Jade
Terrible service.My prescriptions are never ready even after waiting 5 working days as advised. But that is not the worst.They have given me medication not prescribed for me at all. When the medication is correct it is the wrong dosage. Multiple times they have never had any stock after waiting over 5 days, leaving me without any medication. Medication that keeps me alive. Finally the staff are overheard sometimes complaing about customers giving out their personal data and medical conditions as they do so. I'm sorry to those who I did overhear. It makes me worry.
September 2021 by shelly oldfield
i have used this pharmacy for over 18 years and never had a problem the staff are lovely and always helpful, people tend to forget how busy they are and think that there is only themselves that need medication, This pharmacy serves a community of thousands of patients so people need to bare that in mind before writing negative reviews. you are all wonderful and extremely hardworking . thankyou
September 2021 by Child of God Forever
This pharmacy always seem to be closed. Their opening hours changes every so often. They don't open on weekends either. I will advise not to use cause they are quite inconvenient to have as a nominated pharmacy.Edit: the staff have a terrible attitude. I was waiting in line outside, and entered on my turn. The lady at the counter stated loudly that there were other people waiting to be served and indicated to someone behind me to enter. When I tried to ask a question about my prescription, it was met with a hostile attitude. I would avoid them at all cost.
September 2020 by Liam Woodhouse
AVOID LIKE THE PLAGUE!If I could give 0 stars I would!TWICE they've phoned me to bring medication back for an exchange because it was counterfeit! These are drugs I depend on to keep me alive!Repeat prescriptions are NEVER ready on time and that's after changing it from 2 days to 4 days and the Dr's surgery is next door to it!On the last occasion I ordered my repeat prescription the pharmacist wanted to change my medication without my Dr's permission!Prices in the shop are 100% MORE than in normal shops!I won't EVER use again, nor my Dr's surgery next to it as they're now as useless as this place!
