January 2024 by barbara carter
I visited Sheffield branch on the 5thJan not sure about transferring money across to another bank ?A lady called Rachel was really helpfulAnd explained how I could do it . It saved me a lot of bother and I left the bank thinking what a nice helpful ladyThankyou RachelBest wishesB Carter
December 2023 by Sharon Innocent
Staff helpful but if you need to go to the counter it can be a bit slow.
November 2023 by RL
Very quick and helpful service
November 2023 by T Smith
Closing my main branch & the other shuts at 3pm ?
October 2023 by Noah Wain
Usually use the cash machine when metro and virgin are shut and i need more cash for karma colas from the old shoe
October 2023 by Zaine Ali
Terrible bank. Regret joining them
September 2023 by Linda Lancaster
Called in branch yesterday and dealt with by Siante Scott, she was extremely helpful, proffessonal and made us feel at ease throughout the whole process. She listened to our requests and actioned without any hesitation. Nothing was too much trouble. We've always had excellent service in this branch. Thankyou.
August 2023 by Umar Bashir
Worst branch I?ve ever been to! I bank with various different banks however it?s a disappointment that being a branch on the high street they think it?s acceptable to have only two booths for customer service enquiries to change address - Something which couldn?t be done on the App or over the phone due to it being a joint account. I waited over an hour to be seen? and having 1 staff member at a peak time on duty? An embarrassment of a branch and I hope Santander consider closing this down. If you fancy sitting on a red chair for an hour staring into eternity? Come to this branch
June 2023 by Dawn Johnson
Went in this morning for an appointment. Young lady was very knowledgeable, polite and really nice. A group consisting of three autistic adults could have been distracting but not at all. Brilliant customer service, thank you
April 2023 by Annika Allen
Very good service every time I go in, very helpfull staff ?
October 2022 by Sheharyar Dar
Very slow service,waiting time half hour to 1 hourEven if u just need to ask them a small question
September 2022 by Nicholas Ngugi
Love it
July 2022 by Gerry Chatterton
Went in at approx 130pm wed 13th July .was eventually seen by a young woman who could not have been more helpful .unfortunately I did not catch her name but thank you for absolutely excellent service.My name Mr G Chatterton Abbey lane sheffield s7 0bBrilliant!! Ps so nice to actually TALK to someone instead of usual hpop jumping on the net!!
July 2022 by Everard Davy
Opening hours are reducing next week.(3pm closure weekdays, midday, I think, Sat). Apparently branch staff will be redeployed to call centre work)
January 2022 by William Daniels
Very slow and unorganised