March 2024 by Emma Taylor
I can't believe the poor reviews. I have always found the staff great and really helpful.
January 2024 by Charlotte
The manager (?) is one of the rudest, most obnoxious people I have ever met. Shocking ?customer service?, feel sorry for the rest of the lads there as they?re all brilliant. Just avoid when he?s on duty.
January 2024 by Davis Strubergs
Lost a tracked/signed for parcel. It was sent there and it was signed for by someone - but noone could recognize the signature. Went multiple times and each time they would check a paper register and say it was not there. Offer no alternatives or anything at all. I check the nearby Depo - and both places kept saying it was at the other. I now see it was found and returned to sender because 'refusal to accept' or whatever.Pretty awful system - I understand it gets busy at holidays - but even so it seems to happen a lot.They need a better organisation in place and sort it out.
January 2024 by Katie
The feller called Stuart who works here is the biggest prick walking this planet. Worst part is, I think he's the manager! He's completely obnoxious with the worst attitude I've ever come across. Witnessed him "training" a younger lad who'd just started. He was the most condescending douche-bag going. Somebody needs to get rid of this guy once and for all. I'll be putting in a complaint with the royal mail too. Such a shame because the young lads who work here are lovely
December 2023 by Zoë Richardson
Two Christmas' in a row now they have lost a package for me, this is ridiculous, how do they not have a better system in place than their hand written ledger and no means of tracking stuff???Awful post office
December 2023 by Hannah S
Really friendly staff, helped us with the options of sending a present to Sweden and filling out the forms
November 2023 by Mike Surtees
Convenient, reasonable opening times, selection of parcel carrier drop off points offered.
October 2023 by Vincent
Awful. Go to a different post office if you are able.
September 2023 by F C
The Evri service has recently moved here from Co-Op and it is an absolute shambles. I must have been in about 10 times to collect parcels and every time it?s like a circus in there. Machine not working, printer not working, unable to locate parcel, waiting 20 minutes whilst the guy looks down his list for your name, ridiculously long queues and restricted opening hours. Dread going in to collect parcels and have decided to stop using them as it?s just not efficient and pleasant to use. Wish they would move the Evri service back to the Co-Op as it was far more efficiently run.
September 2023 by Jonathan Douglass
Poor. Opening hours online are incorrect. Just rushed there to try to pick up an evri parcel to be told the opening hours are 9 until 3 on a Saturday and not open on a Sunday at all.
August 2023 by Louisa Ann Smith
Unfortunately some staff are rude and unhelpful, with the exception of the younger staff who are lovely.The older guy working the post office side of things is particularly obnoxious and confrontational. I?m guessing he?s had a hard time in that job with rude customers and that?s why, but sadly his attitude towards ordinary people is very unpleasant. After several bad experiences, I will now be avoiding in future.
August 2023 by Jenny Evans
Some of the worst customer service I have ever witnessed. Regularly waiting 15+ minutes in the queue, condescending staff. One one ocassion I witnessed postmaster giving my parcel to someone else. Terrible post office
June 2023 by Yasmin Pilkington
Shocking customer service. If I could leave 0 stars I would. Just simply no manners whatsoever.
May 2023 by Robert Phillips
Like most others commenting here I have had issues on a number of occasions with the staff member described by others in these comments - a real shame as the young people that work there are great.Unless I need to do a particularly early drop off I'll use one of the following Post Offices that consistently give good service:-Upperthorpe-Brook Hill-Walkley
May 2023 by Maisie Waters
The guy behind the counter was on the phone and as I was stud waiting very obviously he continued his phone call for another 5 minute buy which time there were two more people waiting behind me. Very unprofessional and disrespectful. When I was served however he was helpful and helped me ship my package. Over all very displeased with the experience. Will not be coming back to this post office.
