August 2023 by J PP
HEELEY POST OFFICE, 294 Gleadless Rd, Heeley, Sheffield S2 3AJThe man is more interested in taking (and making) phone calls than serving customers. It is disgraceful to be in a queue and the man thinks that answering a phone is more important than customers and to keep customers waiting. Are these personal or business calls? Either way, it is NOT acceptable. I went in on 31st July and 1st of August and he did this on BOTH days. Sometimes he tries to serve people and talk on the phone at the SAME time! NOT GOOD!I've complained previously about this but the Post Office are NOT interested how this man runs this post office. Isn't that sad?By the way, he it STILL leaving some parcels where they are NOT kept secure. I brought this up with the post office a couple of years ago. MORAL: No point in complaining.
August 2023 by Ezekiel Fray
Walked in the rain to collect my package, get to the doors to see a hand written note saying they?re not open and won?t be until Friday. I get things happen but at least change the open status on Google.It?s not that much of a big deal for myself but if the package had medicine or anything important I?d be stuffed !
August 2023 by Sally Hyslop
Called ahead to check they were open, walked all the way. Closed again. Just always seems to be shut! Won't use again as it's the third time it's happened.
June 2023 by Harry Nixon
Not sure what all the negative reviews are about.The couple that run this PO always seem to go the extra mile and offer good advice on services.People are just salty I guess.
June 2023 by Stéphanie
Rude people. Deserve zero star.This man behind the counter is always aggressive! What kind of customer service is this?!You cannot ask anything without him having attitude.Listen, if you don't like your job just shut down ! Or give it to someone else! Simple as that.
May 2023 by Stuart Kona (stuartkona)
Rude and unfriendly staff. Random opening hours it would seem.
March 2023 by Chya Usman
You tell me from google map it?s open after 20 walking it?s closed
March 2023 by Bully Maguire
Rude women behind counter who doesn't know how to do her job. I guess being married to the owner has its perks.Never open on time, It was half 10 and says opens at 9.Disgraceful behaviour and poor service. The outof date look is last thing on people's mind after all the other bad things
February 2023 by GOOGLY EYES
Rude women behind counter who doesn't know how to do her job. I guess being married to the owner has its perks.Never open on time, It was half 10 and says opens at 9.Disgraceful behaviour and poor service. The outof date look is last thing on people's mind after all the other bad things
January 2023 by David Gains
Postal services are OK but shop looks rundown
December 2022 by Abby Brazier
Calendars sold that are many years out of date. Long queues. Never know when they are open or not. States 10am, waiting outside, no lights on & shutters down. Completely unreliable.
December 2022 by Jane Stanley
Staff always friendly, helpful and knowledgeable. Many services available including foreign currency, passport renewal on the spot and many more.
August 2022 by Rachel Mabbs
Polite, professional service.The woman behind the counter had to deal with an incredibly rude, patronising customer but she remained calm and businesslike throughout.
August 2022 by Ellie Bea Hill
Always open late, or if at allStaff member is rude and unfriendly
July 2022 by Ateeq Rafiq
The Post Office seems to close quite regularly between 1100-1200. Is this an authorised closure or just when the postmaster seems fit to do so
