July 2023 by Xristina Penna
So helpful. They have everything you need from a post office and their customer service is excellent!!
July 2023 by Jessica Cottingham
The lady who works in this post office has gone above and beyond for me! Apsolutley amazing lady, will carry on using this post office and would deffinatly reccomend to anyone.
January 2023 by Sarah Harries
Very helpful (and patient!) owner. Was in quite a while wrestling with a DVLA form and witnessed a wide variety of people coming in. She seemed to know many of them well, lots of friendly conversations, helping above and beyond with queries and confusions. An inspiring community resource.
December 2022 by Sophie Parkin
Lovely friendly lady very helpful. Will definitely be using this post office again . X
December 2022 by ernest gal
!!!!!!Avoid!! extremely unprofessional and slow service . be prepared for a long stay because the staff always chatting to the regulars.
July 2022 by Wilbur Whateley
Kim was very kind and knowledgeable and helped me out.
February 2022 by Bobo Hobo
Lovely environment, a member of staff (Kim) helped me out a lot on returning some items
January 2022 by Emily
Staff are so friendly and helpful. My parcel had the wrong address on it and was returned to the post office. Instead or simply returning it to sender, Kim found the correct address and re-sent it to me. Saved me having to go shopping for replacement Christmas presents
December 2021 by Lucy Reaney
By far the most helpful post office. Staff are always willing to go above and beyond to help when I'm clueless of what I'm doing. They are so friendly and polite every time even when there's a queue out the door! I'm not normally one for writing reviews but I feel like I needed to give them the praise they deserve for how fab they are.Also its a little goldmine, great selection of sweets, chocolates and gifts. Can't wait to see your Christmas stock! Thank you for always putting a smile on my face ladies, need more people like you! :)
November 2021 by Peter R B
worst post service. the woman thinks she is God and she has power, deciding who will serve and in what order, I do not recommend,Harmless not nice Rudeif someone enters the line in front of me and I pay attention to him, you should not comment on it, especially since he breaks the rules set by you, 2 people inside, but you can't see it, you won't tell me whether or not to speak to who you think you are The problem is that it's not just my opinion that you're not nice and rude, you can find comments like this before, My comment at the end was that this is the worst post I have been to , I don't remember swearing on my part
September 2021 by Ruth Fletcher (Pixie)
Called in to post a parcel and pick up a couple of items. Found the staff to be very helpful and friendly, even making sure I had a pen to write in a card. Can't fault them at all, especially in these difficult times.
August 2021 by Adriana Bolt
Great Post Office. Very efficient and friendly customer service. Helpful, caring and knowledgeable staff. There is great selection of sweets, cards and other goods. Always a pleasure to send parcels there or to pick up post. 5 Stars!
August 2021 by anne reid
Kim and Co deliver a really great service. During lockdown they have made slight changes to closing time but stay open during lunchtime. They are efficient with customers to make sure you're not waiting outside too long with only 2 customers allowed inside. They have also lots of gifts, cards, sweets and food supplies which is great for last minute birthday presents. Thank you for always being dependable.
August 2021 by John Mounsey
Kim and the team work incredibly hard to provide a number of valuable services to our local community. As a small local business I find City Road Post Office an invaluable resource both on a work and personal level. Yes, there have been longer queues than usual throughout the entire Covid situation - but this is entirely to be expected and everyone involved is doing the best they can under incredibly difficult services. All that is needed is some patience and understanding from fellow customers, something fortunately the vast, vast majority of us have. City Road Post Office is a true asset to our community and one I whole-heartedly recommend.
August 2021 by Phil Howells
Used to return an online purchase. This Post Office is great, the staff are so helpful and friendly, even when they have to contend with so much extra work and stress due to Covid19.This Post Office is so much more than just a Post Office, it's a hub for the local community.
