October 2023 by Julie Marshall
My last few experiences at this pharmacy have been really bad. New staff being inexperienced doesn't help. Prescriptions never ready even after 8 days since ordering. You wait for it to made up and they don't come out with it as they used to. I have no idea what is going on here but something has really changed. Today it was full of other folk with the same issues. One gent had ordered his script two weeks ago. Not acceptable.
September 2023 by Courtyard Marketing Ltd t/a PCCC & YMM
Went to collect my prescription as usual today and brought a prescription to be made up while I waited. The pharmacy was busy and there were at least six people waiting. The staff were working flat out but still appeared to be going the extra mile for everyone, answering any and all questions thrown at them. One woman was complaining to anyone who'd listen that she'd been waiting 30 minutes. If only she knew how many prescriptions the pharmacy team need to check and dispense amongst their other jobs. They have a really tough job but still remained professional and courteous. People really need to be careful and think about how they treat healthcare staff. There's already a huge shortage and we'd be lost without them!
April 2023 by sue worthington
Help full staff pharmacist very help full and understanding. Went above and beyond
December 2022 by Neil Yeo
Lovely lovely freindly staff. Prescription always ready.. excellent!
April 2022 by Steve Long
The staff here used to be amazing...sadly this is no longer the case.I don't expect anyone to smile when doing a job they hate but when dealing with customers on a face to face basis they should at least make an effort but the serving staff here don't even try.It's a real shame because the pharmacists are OK.I have had a poor customer experience here for the last couple of years but I've had enough and I am now going to use another chemist.I will never step foot in this chemist again.I could go on but really can't be bothered as I don't feel it would make any difference.Pity!....used to be much better!
April 2022 by Andy White
Great staff they all really helpful
February 2022 by D A
In my opinion, it has over priced over-the-counter products with counter staff seemingly having had any ounce of personality or empathy surgically removed.On occasion I have found the pharmacist to come across as somewhat patronising.The place is useless if you want to get your prescribed medications during your lunch break because they can't dispense while the pharmacist is not present and he or she goes out to lunch for an hour at the same time every day. Perhaps a staggered breaks policy would help there. I'm now critically low on my medicines because of this. It's not making for a great service.I've been given the wrong prescription in the past too. Fortunately I read the label, but some people might not so its worth making sure that you always read the labels and make sure you have what you expect.It looks like they handle a very large number of prescriptions, and personally I think their operation is lacking efficiency. EDIT - I should point out these are my personal observations over a period of about 9 months. I have now opted to use another pharmacy to fulfil my medicine requirements.
January 2022 by Leni W Lenihan (Leni)
The staff at peak pharmacy are brilliant they look after me, and work really hard to get the prescriptions ready on time and that always happens. I did a review before this one I was angry at the time. But that doesn't matter any more. But yeah the staff are brilliant definitely recommend this chemist to anybody
November 2021 by Leni W Lenihan
The staff at peak pharmacy are brilliant they look after me, and work really hard to get the prescriptions ready on time and that always happens. I did a review before this one I was angry at the time. But that doesn't matter any more. But yeah the staff are brilliant definitely recommend this chemist to anybody
November 2021 by Wayne Lenihan (The watcher)
The staff at peak pharmacy are brilliant they look after me, and work really hard to get the prescriptions ready on time and that always happens. I did a review before this one I was angry at the time. But that doesn't matter any more. But yeah the staff are brilliant definitely recommend this chemist to anybody
September 2021 by Wayne Lenihan (Sufc Lenny)
The staff at peak pharmacy are brilliant they look after me, and work really hard to get the prescriptions ready on time and that always happens. I did a review before this one I was angry at the time. But that doesn't matter any more. But yeah the staff are brilliant definitely recommend this chemist to anybody
August 2018 by Linda Barson
I've been ringing as collected a prescription Saturday and have just sat too sort out into my monthly planner as I take lots, but I find 4 items missing, 1 was explained 1 item is on order , but no idea when it will be available, and today I have been ringing too sort my 3 missing items and find if its a gp or chemist error. I looked on website open today 10 am to 4pm, I final gave in and drove over too see shutters down and closed now Sunday's.
Maybe updating the website would help and alleviate me chasing my tail all afternoon.
