October 2023 by Susan Murray
Staff are so helpful and friendly here as with every Pandora ive visited .They give you time to decide with no pressure .I love buying my pandora gifts .Its a lovely experience .
August 2023 by Daniella Risco
Very poor service after watching me stand at the counter waiting for over 40 mins no one asked me if I was ok or anything! Eventually they starting serving customers who can in after me! When I asked why they tutted and said I wasn?t in the queue when I asked why after watching me stand there (there was no queue when I arrived) would they not say sorry can you stand in this section here I assumed because the store was practically empty I wouldn?t have to stand in the non existent queue the when I then apologised and said I wasn?t aware of the queuing system she sniggered and said we?ll now you have to go to the back (at this point ten people had arrived) the lack of courtesy communication or even kindness is beyond me she say I was with my new born also she was un empathetic rude and arrogant I?ve never been snubbed in far more superior jewellery brands yet Pandora ? staff think they?re above their customers utterly disrespectful and just ignorant the scoffing chuckles eye rolls were completely unnecessary was my first and last visit here I went and got a lovely bracelet from Monica vinader instead!
April 2023 by Sohaib Rahman
Manager Stacey doesn't know her staff are giving NHS discount then talks down to customers when they ask. Dont shop here!
December 2022 by The_Earl_Of_Fluff
Shout out to maddy who served me tonight! Professional and great service! 5 stars!
December 2022 by Neil G
Was served today by Imogen. This lady is a credit to your company. Imagen made the difficult christmas gift selection more bearable. Was super friendly, knowable and super friendly to both my kids. Fantastic lady
December 2022 by Meloney Hislop
Natasha (upper level store) made the experience a lot easier. I was a liitle overwhelmed with the choices and he was such a help in guiding me through the process.Her own jewellery inspired me to make a further purchase!Thank you Natasha! I will come to you again.
November 2022 by Philip Wass
Pandora store upstairs in Meadowhall daughter went in as the clasp on her bracelet kept coming open told her she needed a bank statement to prove it was a Pandora bracelet she returned 20 minutes later as we found the statement she was looking for to hear a member of staff say oh she?s back again she did get the bracelet fixed after showing proof it?s not good Pandora people pay hundreds for your jewellery this needs addressing with your staff ?
June 2022 by Cb Dolloway
This review is for the Pandora shop located downstairs next to goldsmiths. The staff were nice and helpful. But there is one lady with blonde hair, possible the manager/supervisor who looks miserable and fed up of being there. She needs sacking, or re-training on customer service, I would not allow someone like her managing my business. Stands around looking bored allowing the young lasses to do all the work. Very poor experience, wont be returning.
June 2022 by Ph Hs
This review is for the Pandora shop located downstairs next to goldsmiths. The staff were nice and helpful. But there is one lady with blonde hair, possible the manager/supervisor who looks miserable and fed up of being there. She needs sacking, or re-training on customer service, I would not allow someone like her managing my business. Stands around looking bored allowing the young lasses to do all the work. Very poor experience, wont be returning.
March 2022 by Scott Hobson
Just been to pandora at meadowhall to get something for my fiancee for valentines day, Although the staff were all busy seeing to customers when I went in, I patiently waited until it was my turn only for the staff to totally ignore me and serve someone else until after about 15 minutes waiting a member of staff approached a lady who had just walked in, the lady told the girl I was first only for the girl to question it again by this time I had lost all my patience and walked out. Will not be returning to the store again ...
August 2021 by Ann Stevenson
Great experience, easy to tell that the young lady who served us loved her job and the product. No pushy sales, great advice and felt very covid safe... thank you x
August 2021 by Jenny Tissington
Went to purchase a Christmas gift with my daughter, safety procedures in place and be prepared to queue. Lovely friendly staff and nothing is too much trouble. Thank you
August 2021 by Richard Harrison
Did not appear to clean any jewellery items we handled before whisking the trays away back to storage. Covid safe??
August 2021 by Diane King
Needed advice on purchasing a charm for my daughter. Very helpful staff and didn't feel rushed.
January 2021 by Aaron Jenkinson
Bought a ring for my other half a month an a half ago online and it?s a size too small, waited till the shop reopened to swap it, made us queue for 10 minutes when there was 3 people inside as a group with only one person actually buying anything and then when we got in they told us they didn?t have the size in my other half needed so to keep checking back and see if they get some on delivery, tried to ring them multiple times and never get an answer and then went up to be told no they still don?t have the size in stock nor can I have a refund in store, not even the offer of a credit note I can take to another pandora that actually have the size in, love taking your money but make it a massive run around to get it back
