September 2023 by Dayle Priest
I?ve been in the shop twice now as I needed help with my phone. I am with O2 but didn?t get my phone there so strictly speaking no need to assist me but Naz was wonderful, thank you so much.
August 2023 by Tracy Swain
Been in the shop today to upgrade, very poor customer service the girl was working the figures out of what my monthly contract would be and then said to the trainee working alongside her I dont think I've worked that out right, the trainee looked half a sleep and said she couldn't wait for the painkillers to kick in. Not very proffesional between the pair of them. Hence I left the shop with no upgrade
July 2023 by Emlyn Roberts
Had a few questions now virgin has teamed up with o2 they were very helpful and answered my questions
July 2023 by John Wombell
Very good and helpful
June 2023 by Helen Silvers
Very helpful staff, and quite knowledgeable.
June 2023 by D Adlington
Friendly staff and extremely helpful sorted our problem out very simply.
May 2023 by Suzanne Rodgers
Iris was really helpful transferring my details from old to new phone. Was way more complicated than they said at the contact centre but she took it in her stride. Will definitely go direct to the shop next time.
May 2023 by Gordon Mahamat
Better going some were els as trade in prices is bad for your old phone .and not expert on screen burn they said it had it when it did not
May 2023 by Ella
All staff were really helpful, especially Iris and Sam.
May 2023 by Lorraine Briggs
Easy to pop in if you have a problem or to upgrade phone package
April 2023 by Dawn Green
The best O2 shop I've been in ...nothing was to much trouble,both Chris and Sam were amazing ..thankyou so much to both of you ..If your looking for a new phone I'd highly recommend visiting the crystal peaks store ....
April 2023 by Jacques Blaver
The young lady on duty tried to be helpful but did not know a lot. Was unable to cancel my contract with them as she did not know how to do it. I was advised to go through customer service, which I had already done quite a few times, and they told me to go into the shop.I am really glad I am with EE for my own phone, and the other phone was my work one.
November 2022 by Corey G
Best O2 shop iv been in staff are great
October 2022 by Dan Rodgers
Pretty good to be honest. Attentive, listened, clear and helpful. Takes alot for me to give 4 or 5 stars but recommended
September 2022 by Brian
The Staff was very helpful for we went into ask at the time.
