December 2023 by Julie Cooper
Today at the Barkers Pool branch in Sheffield I was so impressed with Joshua and his helpful and professional approach.Thank you for your reassurance too !!
November 2023 by Hannah Munyongani
Luke went above and beyond to ensure that my needs were met. Very polite and understanding individual.
October 2023 by Alison Davies
Always friendly, helpful and professional.
August 2023 by Derek Smith
I?m not going to say that every experience over the past 35 years or so has been 5 star, but 99% have so in my book Nationwide are a top drawer building society.
August 2023 by ChatterCat 01 (Em)
Really nice upgraded bank and lovely staff that work there. Been with Nationwide since 2017 and I will never change banks. Happy customer! ?
June 2023 by Liz Crosland
Poor customer service in beach today, from the meet and greet who giggled that all staff were on lunch to the branch manger who was unable to answer if he was meeting the FCA TCF principles. Lots of gaps in knowledge and advice from a building society branch identifying as an internet cafe.The drop in service they offer has a 45 min waiting time. They want you on line, not interested in providing personal service, incredibly disappointing.
April 2023 by Sazzy Bkk
Came into town today with my reluctant daughter to access her cash to find the branch closed for refurbishment. I'm absolutely fuming at the knock on problems it's given me.
April 2023 by Marianne Roberts
No body informed me that the city branch was closed. On going there I saw the notice and that the branch in Meadowhall was open. Got the tram out there to be told I could not pay in cash. It was a 'CONCEPT branch. Basically for enquiries about online banking and sales.Made a complaint for what it was worth and decided to switch my accounts .How hard would it have been for them
April 2023 by Barry Welch
Nationwide should have kept an ATM operational during Sheffield refurbishment. Deposits have a nightmare. Cheques supposedly lost in post. Postage expensive. No concern for customers.
April 2023 by Lee Hayward
Now only have 2 counter service after now wait 20 min ?
March 2023 by William Attaway
Closed for refurbishment, even the machine doesn't work, so can't make any deposits, taking the mick this. Next nationwide is 5 miles away, I'm closing my account as soon as it opens
February 2023 by matthew reynolds
No warning just closed for refurbishment nearest other branch 5miles away not good for people who don't drive at least you could have setup a machine for deposits
September 2022 by Abobakar Mohammad
(Translated by Google) The are bank(Original)The bist bank
August 2022 by sue freer
First class customer service from Paige at Barker's Pool. She was so attentive and professional. Excellent.
July 2021 by Gail Black
Fantastic bank very helpful lovely staff very friendly have banked with them for over 30 years
