December 2023 by Hamzah MY Huntul
Yesterday I?ve been through a very traumatizing and stressful situation in the restaurant. My friend and I sat in the table and made our order. 10 minutes later , homeless dangerous person entered the restaurant approached us and creepily sat next to me!, and started throwing words at us. I quickly shouted out at one of the waiters to move us to a different table and she just said take your food and go to whatever table you want! How rude!I moved to the next table and the dangerous person got very furious , was screaming and insulting us was with so many bad words. Then I desperately asked the waiter to help with anything. She called the Manager ( with thanks) and the manger came in and politely asked the person to leave the restaurant. This dangerous person was then waiting for me outside to get his revenge. I felt unsafe at this moment and asked the manager to help us by sneaking us out of the restaurant through the personnel staff exit door , he said no I can?t help you this time, you do you lad!!!!! , luckily we managed to escape. The manager?s attitude was rude and irresponsible, how come u see someone in danger , in your restaurant , asking for help and you turn your back to him. Will never go to this restaurant ever again, and I urge everyone to remain vigilant when eating in Nando?s west street!
September 2023 by Izzy Bradbury
friendly staff, food was quickly served and cleared up after. They also sorted our drinks which was very kind as most do not.
September 2023 by Simon Roberts
Quiet visit to this Nandos today at lunchtime. Greeted and seated very quickly, used the QR code to order food with no issues. Food was served fairly quickly and the staff serving were polite and friendly throughout. Do have to knock a star off for the condition of some of the furniture, all seemed clean but particularly there was a large rip in the upholstery of one of the bench srats.
July 2023 by Abz Farooq
Thank you to the whole Nando?s team for loooking after and serving me and my team late at night, we really appreciated it :) defo be back again
July 2023 by Sharon Mattis
Always a pleasure to visit west street Nandos.quick service. Friendly staff. Awesome food. A great atmosphere & always a pleasure to dine.
July 2023 by Vaishali Patel
Amazing food, great service, staff were friendly.We have had an amazing time enjoying our late lunch. We were overwhelmed by the freshness of the food, it was straight from the grill and still hot. Been to quite a lot branches in London but this was a winner. You hardly get popping hot food in any London branch.We went at this branch on university open day. So you can imagine how busy they can be. But no compromise with their quality of food and service.
June 2023 by George Maier
I have just ordered a collection and again I?m very disappointed about the food as the chicken was undercooked!! Every time I ordered a collection or delivery from this restaurant the chicken arrived undercooked like they not even bothered to put it on the grill! I?m a regular and the only time they send the 1/2 chicken cooked was when I had called them after I placed the order via nandos delivery/collection website or delivero as there is no column anywhere to specify that ! A-lot of hassle to call and mention all the time this issue! Would definitely not recommend this place!
June 2023 by Natalia Olivares
Good food, tastes fresh and the service is very attentive and helpful. 100% recommend :)
May 2023 by George
It isn't normal for me to leave a review for places that I visit, even more uncommon for a restaurant.I won't comment on the food, as it's Nando's, it's what you'd expect from a Nando's. However, this particular one has very friendly staff and excellent management.When my mother came to visit Sheffield recently, she wanted to go for something to eat, so we decided on here. She has very specific dietary restrictions for health reasons, so when we ordered, we got the wrong order (admittedly my fault). However, despite it being my fault for the order being wrong, the waiting staff and management were more than happy to go out of their way to correct it at no extra cost.Honestly, it was immensely appreciated and made our day.
April 2023 by Amy W
Great service from Maddie, there was a mix up with our order and she had sorted it out within seconds. Very friendly and attentive! ?
March 2023 by Sujesh Sujan
We went into the restaurant and they didn't have half of the menu available. None of the staff informed us before ordering via the app. Frustrating!
March 2023 by Anes Binsalah
The restaurant is great but the service for delivery drivers is very bad.
February 2023 by Lee Fraser
Food was beautiful but overall cleanliness needs a shake up as floor was dirty covered with food & napkins and could do with staff keeping a bit more attention to detail.
February 2023 by Abdul B
Waited over 40 minutes for food and the restaurant was empty. We were not advise on times, staff seemed not interested in service.
February 2023 by Marinela Ciopron
Yummy!
