January 2024 by Georgie K
Came into store wanting to hire a suit for an event, which I had done the previous year. I asked the sales assistant for help with this and both sales assistants were so unhelpful and didn?t seem to want to help me get a suit sorted they were too interested in getting back to their conversation that I had interrupted by wanting help. Every time I asked a question it seemed such an effort to get an answer like I should already know the answer! The customer service was none existent which is so disappointing as it was brilliant last year which is why I wanted to come back. Left the store empty handed and frustrated will not be shopping here again.
November 2023 by Michael Brown
Great service needed a tux in a hurry ? sorted me out with shirt,shoes tie, and tux suit in under an hour. Brilliant
September 2023 by DON
Great prices, nice suits.
August 2023 by Steven Greaves
Great place to hire suits Staff drilliant brll job
August 2023 by Ben Hamilton
Great service and the quality and design of their clothes has really improved in the last year or two
July 2023 by Lewis Orourke
we went to get tuxedos for a wedding we have been planning for years. We got 7 suits and spent thousands of pounds. I have literally worn the suit once and had the worst experience possible! firstly they left the security tag on, which was such a stress finding a shop in Cornwall to get the thing off, then the 2 buttons on the suit jacket fell off within the first hour and then my trousers split. After spending nearly £500 on the suit, this isn?t acceptable at all. Strongly worded email will be sent and complaints will be made.
June 2023 by Ann Richards
Excellent service, needed to get 9 shirts for a wedding and couldn?t get some sizes, after driving around from staines which were helpful, bracknell again were helpful. We drove to Westfield in London terrible and unhelpful. I went outside and rang the meadow hall Sheffield branch as bracknell had said they had one size 19. Spoke to an amazing lady who went and checked they still had the size and then said she would get it sent to the staines surrey store. I was a little unsure she would actually do it. But true to her word she sent the shirt and I went and collected it on Saturday. Such a lovely lady and so helpful, professional. we now have all the shirts needed and I can?t thank this store enough. Unfortunately I didn?t get her name but she was amazing an asset to the company. Thank you for saving the day for this wedding
June 2023 by Jayne Thorpe
Terrible customer service - we were ignored while the assistant chatted to a friend that came into the store. We left and spent £500 in Suits Direct. Avoid this store at all costs!!!
February 2023 by Joseph Maries
I'm not the most relaxed of people when having a suit fitting but I wanted to give a very positive review for Troy who made me feel relaxed and took an interest in the suit i wanted to have. Very good service in an age where positive comments are not often seen. Thanks Troy
January 2023 by Jack Hepworth
Got my first custom suit today which was quite daunting at first, however store manager nick made the process smooth and enjoyable. The customer is deffinately the priority to the team, highly recommend!
December 2022 by Jennifer Alcock
The sales assistant had excellent customer care skills. She took the time with us and was very friendly. A great shopping experience. Good quality clothes and nice clean, well set out store. Well done Moss Bros Meadowhall.
October 2022 by Steven Win
Went to Meadowhall Moss Bros for my graduation. Bought 3 piece suit. I am wearing a Sweatshirt from ALLSAINTS with their logo on. The girl who served me is excellent but the blonde girl with suit on, she started asking me ?Do you work at ALLSAINTS? I misheard and said yes. She started laughing and asked me how was it. Then I realised and explained I didn?t work there politely. I paid with cash and she says ?Obviously?. That is racism for me and why the world she think I work at Alllsaints? Do I look like I can?t afford AS by myself? What a RACIST shop.
October 2022 by Lloyd Davies
Got my wedding suits from here and Nick was an absolute dream. Made the whole process personalised and stress free, he couldn't do enough for me and all in all made our day. Could not recommend Nick highly enough, this guy knows what great customer service means.
September 2022 by Danielle Henstock
Went to order 6 suits for our wedding from Meadowhall today. We went to castleford store 3 weeks previously and while we was there the Meadowhall store manger was in. We picked out the suits we wanted to hire and said we would go back to Meadowhall to order once we had got back off our holidays. Drove today 30 minutes drive with one of the Dads to be told by another member of staff that the suits the manger had told us we could hire weren?t actually available to hire and there was no suits in the shop for my Dad to try on. When asked why we was told by the manger 3 weeks ago that we could hire them was told I don?t no why and wouldn?t take our money off us has they weren?t officially on hire. We was told my Dad could have a suit made to measure at over £500 a lot of difference to the hire charge of £120. Complete waist of time !! We walked straight out of the shop went over to skopes amazing service suits in stock fitted and ordered. In the end we ended up buying the suits and spending over £1200 so moss bros lost a good sale.
August 2022 by Joshua Hunt
Nick is awesome - makes you feel very welcome, he?s super supportive and helpful in all areas, he put my mind at ease completely and went above and beyond. Unfortunately my family and friends went to order groomsman suits at other moss bros branches and they didn?t have the same experience (East midlands designer outlet moss bross is appalling, the staff really do need replacing there!) I would recommend this store 100%. Nick made the process amazingly easy and enjoyable! Some of the guys had grown a bit since our last fitting, Nick took all the panic out of it, we could keep the suits as a back up while they delivered new ones to us for the wedding day. All the suits looked great quality on the day. Every time I?ve been in to the store all the staff have been super friendly and helpful, you can see they have a good culture in there and it?s a great family to be part of. I?d definitely use moss bross Sheffield again and recommend their suit hire to anyone. We had a huge grooms party but there was no problem. Every store should have a Nick ?