December 2023 by Courtney Louise
Ordered online,through Uber eats,they came with the totally wrong order so I made the driver go back to get the right order,McDonald?s then sent him with the right order,the food arrived there was items missing from the bag,food was freezing,mc crispy burger had cheese on not sure why but I then couldn?t eat this due to been lactose intolerant,tang McDonald?s and he said complain through Uber,but it?s clearly McDonald?s problem not Uber it?s a joke happens basically every time we?ve ordered from there!Dietary restrictions: They don?t know how to do there orders correctly,ordered food with no cheese due to been lactose intolerant and the food then still came with cheese on anyways
December 2023 by B R
After very long wait (no car in front of me) got old, hard as rock and cold muffin and uncooked hash brown. When complained, staff scoffed at me, made me feel awfully. Never again.
December 2023 by Augustus Taboka Ndlovu
Very neat and posh setup, though service delivery is slow, but it's understandable especially on
December 2023 by Jessica ?Jess?
Staff need more training on how to read!!Not normal to be ordering each time for the order to be wrong!... if some one requested no onion then the food shouldn't have onion on! .... utter shameful and I will publish it all over social platforms as I'm fed up of waisting money where food will not be eaten and thrown in the bin due to staff not taking there job seriously!...matters worse its the childs food what you have messed up!!....
December 2023 by Ivor Dodd
Popped in for lunch on Sunday. Had a lovely meal delivered to our table. Arrived quick and hot.
November 2023 by Chris Coggon
All McDonalds food is not to my taste I'm afraid. I eat everything so not vegan or any kind of that nonsense. The coffee and tea is ok. I only went in to get a promotional toy that we send abroad to an autistic relative but unfortunately they didn't have any.
November 2023 by Usman Ali
There?s not a word to describe how slow they service is unprofessional staff it took them 45 mins to make one Uber eats order ready which was only 5 pounds for me the driver. When asked the lad at the top told me to cancel the order if I can?t wait after 45 mins I cancelled the order and went home.
November 2023 by Claire Croker
So busy, mostly due to delivery drivers waiting to collect takeout orders. This made the atmosphere in the store feel tense and uncomfortable, I took mine as takeout and sat in the car as it felt so uncomfortable The staff are so busy there was little time for any quality customer service. Literally, a production line staff do not stand a chance to give customers a positive experience. Maybe a change of layout so that delivery drivers have a different area to wait for collections would help.
November 2023 by Johnny Middleton
Piss poor would explain food service and atmosphere. It must take some skill to cook food and it arrive at the table cold. Would like to say this is the first time I felt like this after visiting a mac d's but it has become the norm when eating food
November 2023 by Mike Clarke
Second time in the last few weeks we've used this Maccys. The first time rating in the food was very slow and lukewarm. This time we used the drive through and the food order was missing 3 x fries the one fries we actually had were cold we were also missing a dip. McDonald's is getting very expensive now yet the quality is diminishing.
November 2023 by Jamie
Mcdonalds for me is a thing of the past. It has crossed the bridge where my logical thinking stops me from buying a tiny buger for just under £4. It's not Mcdonalds anymore it'd five guys with flavourless textureless burgers.
November 2023 by Jennifer Sherlock
Not sure how they work the drive through system but Parkgate restaurant has a habit of serving the other window first when you're already there before the other car has arrived.Parking: Not a very big parking area for the store. They have electric car charging spaces but every time I visit there is never an electric car there.
October 2023 by Mark Forte
App dint work properly an apology would of been nice. I got a straw with my morning coffee from manageress, good training. Something that felt like grit in my food, im not the daintiest of men and swallowed it. Did get some serviettes at drive thru which not all maccys get right. I can imagine it's hit and miss this venue when maccys world over strive for consistency, familiarity. No lock on toilet door but clean enough.
October 2023 by Matthew Maylin
Standard UK McDonald's. Conveniently located in shopping precinct.Manager does face painting for young children at irregular quiet times. Very much enjoyed by my young daughter.Vegetarian options: McPlant is enjoyable vegatarian alternative to big Mac.
October 2023 by Crazysurfkidd
Clean, efficient, self service till was working - though no receipt.Never overly busy when I call.Parking can be an issue, but with the retail park attached, isn't an issue.Parking: 500+