January 2024 by Teddy Bear
Probably the worst McDonald's in Sheffield (in terms of service, at least). Entire items are frequently missed from orders, and order instructions are rarely followed.My partner has suffered through multiple hypoglycemic episodes because his full-fat coke keeps getting replaced with diet - sugar is important to making sure that he doesn't faint unexpectedly, so having it replaced with a zero-sugar alternative against his knowledge can lead to some serious issues. Not to mention that he is allergic to many sweeteners that are commonly added to diet sodas, so I always have to check our orders to make sure that he doesn't drink something that could send him to hospital.I would be more lenient in my review if this place wasn't solely focused on delivery and pick-up, as I'm sure that these problems could be fixed in a sit-in restaurant, but I have never had a good experience when ordering from this store.
January 2024 by lily meakin
Just wanted to leave this review to say thank you and well done to Jake (?customer experience leader? on nametag). He gave a very positive vibe to the place and made an effort to deliver the food with a smile. Thanks! :)
January 2024 by Daniel Taylor
Place has improved somewhat since the redesign. Used to have stuff missing from orders all the time, but now fairly reliable. Other than that it's a McDonald's.
December 2023 by Multi Retro Man
It feels more like a shed than a restaurant.There's tables but more walls and blocked areas than a large shed!There was a lady who was walking round (mostly in front of us repeatedly when we were trying to use the screen, instead of going around the back of us) but that was all the staff we could see.We couldn't see anyone making the food up or anybody serving because you could only order using the machines, which is great while they're working but if they fail, how do you order then?The atmosphere was okay but a bit depressing due to the number of boards for walls and although there was music playing in the background, it was not really a place I'd want to go back to in a hurry.
December 2023 by James Fishwick
It was really busy 9pm on Friday night. Very noisy lots of staff some parts were dirty due to previous customer's food was hot delivered to out table they forgot the 9 nuggets so had to ask but they arrived
December 2023 by PUBG DillyShotYa
Half cast woman in her 50s needs to learn how to display attitude towards people coming McDonald's, the worst interaction I've had in a fast food
December 2023 by Prince MP
McDonald's consistently delivers a satisfying dining experience. The efficient service ensures a quick and convenient meal, and the diverse menu caters to various preferences. The prices are reasonable for the value offered, making it an affordable choice. The quality and taste of their iconic items, like the Big Mac and fries, maintain a consistent standard. Overall, McDonald's provides a reliable and enjoyable fast-food experience.
December 2023 by Hannah Rigsby
We came Friday night after a night out and we?re helping a young girl who had gotten very drunk and was feeling unwell, a lovely man working on the front/ customer service brought her water and a bag in case she was sick. This was really appreciated as he didn?t have to do this.
December 2023 by S.R
Extremely disappointed. Twice in a row i have gotten food from here and both times food has been missing. 1st time round i didn't even get the full refund and lost money. Wont be ordering from here again.
December 2023 by Nikita Nicola
Worst mc Donald?s in Sheffield waited 20 mins for drive thru for them to give our order to wrong car redone order to come all cold not even
December 2023 by Malcolm Smy
Has look of brand new build ,not a major refurb. Totally different layout that is more customer
November 2023 by Jonathan Whitehead
The new setup in McDonald's makes a massive difference.The front line staff are extremely helpful and polite in every McDonald's I've visited.It's also kept extremely clean by all the cleaning staff
November 2023 by Danny
It's a McDonald's, the till guy was helpful. Quite drive thru focused but was easy enough to walk in and get some food
November 2023 by Bill Blackwood
I am disabled. When I arrived both accessible parking bays were occupied, neither car displaying a badge occupants of both obviously waiting for delayed food.I had to Park some distance from the door. I had tk wait yk use a machine as one was broken. It was a long wait at table for a simple order.Toilets were not clean.Because of my disability it was a while before I left, I did order a second coffee however. I have this week received a Parking Charge Notice for parking in the xar park for too long. The signs are not obvious and I wasn't aware of the limited time J waszallowed to stayParking: Whilst it is free itviszz very limited time!!
November 2023 by David Walker
Tried the new philly burger & won't be going for it again very little taste & very small. Chips just warm & also tasteless. ??
