November 2023 by sarah kemp
Products are really awesome and the staff are absolutely lovely. I really don't like the ott approach when daring to look at something, I appreciate the effort to avoid this by picking up a yellow basket but that just kinda feels awkward. Tone down the customer service to a happy medium. Your stuff is awesome - the ott help isn't needed ?
November 2023 by Katarina Black
I've never been to Lush before and it's absolutely incredible! It's like a whole experience!! I wish I knew who served me, I was overwhelmed by all the smells, colours and textures. It was fantastic yet at the same time I dint know how long I'd be able to cope. While I never want to leave it's a lot to take in. (I'm autistic).Didn't buy anything at the time, but a certain BF has taken note of that the lass who was showing me everything was.I just wish I know her name, very smiley, giggley and I can't tell she's just so easy to get along with. I'll be back! ???
October 2023 by Savannah Hope
Incredible experience from start to finish, Caroline had so much knowledge while helping me and was so friendly, making sure I got exactly what I wanted and gave recommendations based on what I?d been looking to buy. She was so lovely and made my experience so much nicer!
September 2023 by Queen Ligoo
They have snow fairy in!!!! Lovely st ff everytime i visit any lush. Gave loads of samples. Prices are sky high though and it is off putting to say it all goes down the drain in the end
September 2023 by shauna ramsay
I went to lush yesterday with my mum and daughter to buy my sister in law a birthday present. I?m really mad I didn?t catch the servers name however her kindness and gesture went a long way, she actually took time to listen and talk which doesn?t happen much anymore. I?ve not stopped being able to think about it since. What may of seemed quite small to her made my day, even week!!! I?m not sure if anyone would be able to find out who was on the tills around 3pm yesterday but if you?re able to please say thank you to that sweet young lady. I hope she has the best day and really deserves any praise you can give her. Kindness goes a long way !!
August 2023 by Charlie Wheatcroft
Today I went to lush and had the best experience, all the staff was so lovely and caring especially Abbi who helped me find a lush bath bomb for my mum that she loved! And Salwa who had the best customer service skills I have met, she helped find a lush bath bomb that would help with me sensitive skin, she waned to make sure I like the scent and she explained how it will be beneficial for my skin, and overall a lovely person, these girls was honestly the most wonderful people, I would highly recommend going here and thank you Abbi and Salwa Xxx
August 2023 by Carly Yue
This member of staff (didn?t get her name) was AMAZING with my 3 yo son. She entertained him with bubbles whilst I shopped so didn?t have to worry about him grabbing everything and he was happy. Really lovely ?
August 2023 by Madeleine Davis
Went on Saturday for the first time in ages and a, well, ''lush'' visit! Joss was really patient and helpful, ended up buying some new salt hairspray product which we wouldn't have noticed otherwise that smelled amazing:) Thanks!
July 2023 by Rob Sheeran
They are always friendly and my daughters love going there.I don't get it and think you are just pouring your money down the drain but they think it's great and love the bath bombs, lip balms and lavender sleep spray.The staff are always so nice and happy to talk about the products and they always seem knowledgeable and fans of the products themselves.The new Spongebob range seems good and we'll be trying them next time.
July 2023 by Asta Newton
Went in store on Saturday just as a nice treat I fancied something nice , a young lady with black hair and like a bangs fringe helped me , I chose some perfume , my ho to face cleanser and she gave me some samples and even took me to check out and served me , great customer service and interaction, Thankyou
June 2023 by Leah Copley
Had the best visit to Lush - Was greeted by Bee (half and half hair bee, iconic) and honestly, I could have stayed in there for ages speaking to them! Never felt so comfortable having an interaction with someone, they were so helpful and me and my sister have spend the whole day saying how they made us so happy! I bought my fav spray, which Bee was great at explaining what all the scents were and what sort of thing we should go for. Thanks so so much Bee - Meadowhall Lush hits different x
June 2023 by Coco Mcswagger
I went today with my friend (Rose) as I birthday celebration 10/06 (My birthday was 09/06) And Bee ? was really helpful. They talked to us for the rest of their shift. We got a free hand/ arm massage and some floam. They were really funny and talkative (in a good way). They gave us good advice, ask them about lipscrub combos, and told us about spas and parties. We had a GREAT time! 10/10 service and deserves 5 stars
June 2023 by Shane Holland
Visited Lush in Meadowhall would love to see two members praised. We absolutely love Lush anyway but every store we have been in is a fantastic.. However Jose and a younger female Pride Landyard and wears glasses made our experience in this store absolutely breathtakingly wonderful. Jose what an absolute delight a Ray of sunshine who undoubtedly loves her job and her customers, loves the products and very knowledgeable. Would love to see her recognised for her wonderfulness and kindness.Shane and Chris
May 2023 by Gemma Cox
Staff there were amazing. Not only did they help me with my lush purchase but also helped me with recommendations for some other things I was looking for yellow trainers which was stressing me out, and there recommendations pain off. They asked how my day was and were just happy in general to be at work which made my shopping experience better, my son loves bath bombs and I got the mario question box. Love bath bombs for lads from lush, great stuff. Thank you ?
May 2023 by Catherine Purkis
Just love lush. Even more so due to the fantastic customer service when one of my purchases had spilt all over my bag. Replaced with no fuss. Thank you so much ??