November 2023 by Char s
I decided to count how many times in a row they?ve got my repeat prescription wrong and it?s 8?.! Incredibly unhelpful, seem to hate having customers, rude and incompetent. Today I?ve finally changed to Boots nearby as sick to death of how poor this pharmacy is
July 2023 by Rod Dutch
A very good pharmacy. Counter staff always pleasant dispite being very busy.
July 2023 by Hannah Rapaport
I was told that a generic prescription could not be issued and that the item needed to be prescribed by brand which is incorrect. No pharmacist on premises.
July 2023 by Cheryl Gregory
I use Lo's a couple of times a week and I've always found the staff here amazing. They give a very friendly, personal service and go out of their way to help. Inga, the pharmacist, and I believe also the manager, is always happy to answer any questions or give advice, and all the other staff members are lovely and genuinely care about the customer. I never fail to walk out of there without a smile on my face, they're brilliant.
February 2023 by Rachel Hanif
Lovely staff
January 2023 by Lynne Grove
This little pharmacy is fine but it isn't the cheapest place to purchase products. Service is friendly enough and it's clean and warm inside.
December 2022 by Kate Billington
These guys are amazing. And so patient and helpful. Such hard-working people, and under a lot of pressure because they are so busy, which I think this is partly because a number of us have migrated from Boots (practically next door) who were shambolic, in spite of their longer opening hours?
August 2022 by kellie
Super friendly staff behind the counter. And the pharmacy are always willing to talk to you if you have any questions about anything
March 2022 by shak
the lady at the till is so rude I had to go to the covid hub as I had a chest infection and was prescribed antibiotics so she said I needed to come back after 15 mins and not to wait inside because I had been to the covid hub, I explained to her that I have a chest infection and will be back in 15 mins. when I came back I was waiting outside for another 15 mins before I went inside because they knew I was there but were ignoring me they eventually gave me my medicine and said would bring the card machine outside to me to pay, so when I was waiting the lady came and locked the door so I rang to say I was waiting but no one answered so I had to come home because they were really ignoring me and acting like im non existing just because I've been to the covid hub.
March 2022 by ?Blushinq ?
the lady at the till is so rude I had to go to the covid hub as I had a chest infection and was prescribed antibiotics so she said I needed to come back after 15 mins and not to wait inside because I had been to the covid hub, I explained to her that I have a chest infection and will be back in 15 mins. when I came back I was waiting outside for another 15 mins before I went inside because they knew I was there but were ignoring me they eventually gave me my medicine and said would bring the card machine outside to me to pay, so when I was waiting the lady came and locked the door so I rang to say I was waiting but no one answered so I had to come home because they were really ignoring me and acting like im non existing just because I've been to the covid hub.
January 2022 by KEVIN ALLEN
It's only small and can get very busy at times but the staff have always been very helpful.
March 2021 by Hannah
I rang to arrange a repeat prescription on Monday 5th, told to collect Wednesday 7th. On arrival, I was told there was no prescription for me, it had been cancelled without warning, with 4 months remaining on my prescription. I'm left without essential medication. It wasn't explained how I could be told to collect something that didn't exist.It may not have been the fault of the pharmacy (despite them reassuring me that moving surgery wouldn't impact my existing prescription), but the way I was continually interrupted by the member of staff talking to me, I felt unheard and dismissed.I've come away feeling that an NHS miscommunication is my problem to solve.That said, I can now arrange my medication elsewhere and don't need to deal with this pharmacy again.
March 2021 by Theodora Davis
I have found all the staff who have served me very pleasant and helpful. Our prescriptions are sent there every month by our GP and are always ready on time. The pharmacist has answered my questions when ever I have asked for some advice. Pleased to continue to use them.
March 2021 by Magdalena Pilarska
I been visiting this pharmacy regularly for three years and never in my life I have expierienced anything like this before. Today, I have made another visit to collect some medicine however I was stopped by one of the workers that informed me that I could not collect any since they?re on a lunch break at 1 o?clock. Then she closed the door right in front of my face and wouldn?t let me collect my essential medicine. I don?t drive, I am a single mother and I don?t live near the pharmacy. It?s hard for me to commute especially in times like this when the virus is around. This was the first time in two weeks I left the house as I am in the risk group however it looks like I?m made to leave again. I tried to inform the worker about my situation but she simply closed the door with a smile on her face. I am very disappointed and shocked that this has happened.
March 2021 by keith wilkinson
Terrible service. THREE days wait for a repeat prescription. No other pharmacy that I have ever used does this. Most issue the same day. Never again will I use this place ? !!
