May 2023 by Sarah Rushton
It's never been the same since Luke left.
January 2023 by Richard Parkinson
The customer service in this place is very poor. The one woman who was serving just ignores men who wait to be served. I had to speak to her just so she would acknowledge my presence. If l was a recipient of a prescription at this business l would go elsewhere.
August 2022 by S J
Absolutely on top form, well done ladies for turning it around, everyone is so efficient and the atmosphere is very welcoming, they are a fantastic bunch of staff, even getting texts to let me know my medication is ready
August 2022 by sara smith
I cannot recommend this pharmacy at all.Staffing issues endemic to Lloyds pharmacies only compound the localised issues experienced. Prescriptions are not completed even when ordered well within timescales for repeats, and require multiple visits to chase up.Contact by phone to check is impossible, and kind of feedback is met with hostility.
July 2022 by Roxy Burnand
The staff have always been helpful and kind , and have more than once gone above the call of duty to help.
June 2022 by maurice s
Very poor service here, wish there was a no star option. I have just made 14 attempts to get through on the telephone (my handset logs each call) and when it finally connected, twice it just rang for 3 minutes until a recorded voice said "Sorry, there is no reply" so now I will have to drive up there and will no doubt be told to come back later.This is unacceptable, people don't want medication but they NEED it and they need a chemist that actually cares about serving customers, LLoyds make all sorts of claims about service but do not deliver, it's appalling.
May 2022 by Sin Lawrence
It's very difficult to get through on the telephone. Taken several attempts today, and they have answered twice and just put the phone down on me.Stressful, just to get my medication.
May 2022 by Shane Hadfield
Sometimes shut due to no pharmacist, sometimes can't even get the meds you need as they don't have them.
April 2022 by Dawn Bamforth
Staff Attitude appalling would give no stars given 10 days notice for a prescription and still not ready doesn't understand need of important medicines
March 2022 by Terence Carroll
Terrible service and worse attitude, prescription been messed up at lloyds direct and not been able to get them properly since currently waiting over a week for my meds and still no sign. Do they even know how to use a computer - no evidence of that as yet. Not even worth the one star ihad to give just to write a review.
March 2022 by Roxana Bay
Needed urgent advice/medicine for an toddler's. Stating is closing 6:15, reached there more than 30 min earlier just to be told:Sorry Pharmacy is closed, find other .Please update timetable online . Thank you
March 2022 by Ian Koszalinski
prescriptions never made up until you phone up, switched to lloyds direct to pick up from pharmacy only to be told lloyds direct just send the prescription they receive to the pharmacy to be made up, also lloyds direct informed me that i needed a review and to contact my GP, my GP said i didn't need a review .Could do with another pharmacy around here for competition
February 2022 by Steven Johnson
Terrible service, prescriptions never ready. Cannot telephone for advise as the pharmacist stated he takes the phone of the hook. This chemist used to be excellent with amazing helpful staff (where have the two ladies gone) what on earth has gone wrong, dread picking up a prescription.
July 2021 by Paul Needham
They've been great to me.
July 2021 by Jessica Machen
Shocking service prescriptions never ready!Been waiting nearly a week for my sons premature baby milk that I told them we will be needing every month untill when it?ll stop!Some of the staff are also very rude
