February 2024 by Alison Hale
You call them and knowbody answers the phone. When you go you wait ages for someone to come to reception
October 2023 by Jamie Scott
Says it opens at 7 on a Thursday, staff were stood outside a closed door at 9 this morning, but that's a different story.I ordered a repeat prescription on 30/9. Went to collect it on 6/10 so plenty of notice. Hadn't been done and the medicine I needed wasn't in stock so would have to be ordered, was told to 'come back next week'. Went to collect again on 11/10 which you would assume is plenty of time for a prescription given daily deliveries. Nope, not in stock, will have to be ordered come back tomorrow. Went back 12/10, haven't had delivery yet come back after 11. Went back after 12 and good golly they had stock (but hadn't dispensed it, obviously). So now, 12 days later I have the drugs needed to stop falling down the stairs. Outstanding.I like to support independent local businesses but today moved all prescriptions to an online pharmacy and already had a confirmation of next month's delivery date. Will never in good conscience recommend this shower again.
July 2023 by michelle berridge
Good and friendly pharmacy nothing ever too much trouble
July 2023 by Catherine Eyre
Poor experience. Spent days trying them they don't answer the phone. They have left me without heart medication and cannot guarantee to have it any time soon. They are my regular meds and have had the prescription for over a week. Will be reporting to medical standards for breach of care. The pharmacist who works there on Sundays is particularly unhelpful, just fobs you off. Says he can't do anything but will leave a note. Same man left a note last week and it was not looked at by other staff. Can't guarantee my meds for tomorrow uses words like possibly and maybe.
July 2023 by Rachael Lock
I am absolutely sick of trying to ring this chemist to check if my prescription has been made up when they rarely answer the phone i have rang several times tonight with no repky so now having to drive down to see if its ready. Its really annoying when calls are ignored several times
May 2023 by Veronica
This is a brilliant pharmacy, I have never had any problems with them. The service is quick, they're open late and also work on weekends which is very convenient for me.
April 2023 by Rashaad Ebrahim
Excellent pharmacy. Service is great .
January 2023 by Mat B
No one serving and long wait time! Rude! Hard work only to buy pain killers, just go somewhere else.
October 2022 by Jen Mickelborough
Always been helpful, I've used for late night pharmacy and also when my local pharmacy is out of stock. Quick & efficient service ??
October 2022 by Glenn Ainscough
No where to park, used to be open late and weekends but everytime I have to pick up my prescription there closed
August 2022 by Rebecca Lee Close
This pharmacy has given me wrong amounts and wrong type of items before.The staff are rude and unprofessional, they?ve talked over me, raised their voice at me, and asked me loudly what medicine I?m waiting for when the room is full of other patrons. I don?t know why they need to know which medicine I?ve ordered if they have my name and address. But when I refused to say which medicines I was waiting on out loud in front of everyone else, they just became more rude with me.
June 2022 by Scott Thomas
Fast and friendly. No waiting in long queues. Great service.
March 2022 by Sophie Louise
Well impressed with this pharmacy! Just recently moved my nan to having prescriptions with them as she was having problems with another pharmacy, ordered the prescription and it was delivered the next day! I?ve also moved myself to this pharmacy and it was ready really quick! Will definitely be sticking with you guys now. I also work in the surgery around the corner and we never have any problems! 5*****
February 2022 by Joe G
Couldn't give less than 1 star otherwise they would have -1 Very rude and incompetent. Was prescribed 28 anti depressants and when I got home and went to have my meds, there was only 14, called them and they was very rude and said they gave the right amount of meds and I had to wait until Tuesday the following week for him to check and no guarantee they would give me the missing 14 tablets and put the phone down on me. Since then they ignore the calls and that speaks volumes. So it seems I have to go to store in person and wait until I'm given wait is mine Now starting to wonder what happened to the 14 tablets, maybe someone who works there is nicking then and selling them on the side.
January 2022 by Donna Carr
Amazing staff, very friendly & helpful, they will always do what they can for you. I've used this pharmacy for a number of years and they've always gone out of their way to help me. If they don't have an item you need they're happy to order it & get it to you as soon as possible.
